Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Education
Languages
Languages
Timeline
Generic
Daniel Macias

Daniel Macias

Greensboro,NC

Summary

Results-driven professional recognized for adaptability and a proactive approach to learning. Proven track record in instructional design, employee engagement, and performance metrics analysis. Exceptional communication and leadership skills contribute to the creation of effective learning environments and workforce development initiatives. Committed to supporting organizational goals through high productivity and efficient task management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Trainer

Chick-Fil-A
Jamestown, NC
08.2022 - 08.2024
  • Mentored new team members, fostering a culture of excellence.
  • Implemented efficient training methods, resulting in quicker onboarding, and improved customer satisfaction.
  • Performed training processes, reducing onboarding time by days.
  • Consistently met or exceeded performance targets, contributing to overall restaurant efficiency.

Delivery Associate

FedEx Express
Greensboro, NC
01.2022 - 08.2022
  • Efficiently managed package deliveries, ensuring timely and accurate distribution. Optimized routes, enhancing operational efficiency, and customer satisfaction.
  • Consistently met delivery targets, reducing transit times. Implemented innovative tracking methods, improving package visibility and reducing loss rates.

Nutrition Aide

Novant Health
Kernersville, NC
05.2021 - 01.2022
  • Coordinated with healthcare team to deliver personalised nutrition plans. Streamlined meal preparation processes, enhancing patient satisfaction and recovery outcomes.
  • Optimized dietary services, reducing food waste and improving cost-efficiency. Implemented new menu system, resulting in increased patient meal consumption rates.

Specimen Collector

Bioreference / NFL
Nashville, TN
07.2020 - 05.2021
  • Collected specimens from clients and followed departmental policies to correctly identify the client before any specimen is obtained
  • Properly labeled and documented the specimens
  • Demonstrated customer service and compassion when interacting with clients and clinicians.

Therapy Assistant

Green Hills Chiropractic Clinic
Nashville, Greensboro, TN, NC
04.2020 - 09.2020
  • Assisted chiropractors in patient care, fostering a supportive environment
  • Coordinated therapy sessions enhance clinic efficiency and patient satisfaction.
  • Streamlined appointment scheduling process, reducing wait times and improving patient flow
  • Implemented new therapy techniques, boosting treatment effectiveness.

Processing Associate

Legal Eagle
Greenville, SC
07.2019 - 04.2020
  • Maintained legal document processing, enhancing efficiency and accuracy. Implemented data-driven approach, resulting in quicker turnaround times and improved client satisfaction.
  • Optimized workflow processes, reducing document processing time. Collaborated with legal teams to ensure compliance and maintain high-quality standards in all processed materials.

Merchandiser

KDP
Traverse City, MI
08.2019 - 11.2019
  • Meticulously maintained store displays, ensuring product freshness and adherence to planograms, resulting in improved customer satisfaction and repeat purchases.

Customer Service Representative

Food Lion
Eden, NC
08.2018 - 05.2019
  • Delivered exceptional customer service at Food Lion, resolving queries and enhancing shopping experiences. Consistently met sales targets, and received positive feedback.

Camp Counselor

Winshape Camps
05.2018 - 08.2018
  • Led skill sessions, managed the camp store, and enhanced camper engagement.
  • Led engaging skill sessions and team-building activities, fostering personal growth and camaraderie among campers. Managed camp store operations, honing organizational skills.

Cook/Server

One Way Cafe
Eden, NC
05.2017 - 02.2018
  • I juggled cooking and serving roles, mastering multitasking in a fast-paced environment. Crafted delicious meals and provided top-notch customer service, enhancing the overall dining experience.

Pro Shop

Golf Cart Maintenance, Oak Hills Golf Course
Eden, NC
01.2015 - 08.2015
  • Attend to customers in the pro shop, upkeep golf cart maintenance, ensuring optimal performance for guests. Managed pro shop operations, enhancing customer experience, and boosting sales.

Education

Associate's Degree - Business Administration

University of North Carolina At Greensboro
Greensboro, NC
05.2023

BBA - Sports Management

NC State University
Raleigh, NC

Skills

  • Competitive Intelligence Communication
  • Pressure management, self-motivation
  • Conflict Resolution Expertise
  • Bilingual Collaboration
  • MS Office Schedule Management
  • Office experience, administrative experience
  • Strategic Budgeting for Merchandising
  • Problem Solving First Aid
  • Training delivery
  • Coaching techniques

Affiliations

  • D-1 Golf Player (NCA&T)

Certification

  • Phlebotomy Certification
  • CTA Certification (Chiropractic Therapy Assistant)

Education

true,other

Languages

  • English
  • Native
  • Spanish
  • 5
  • 2

Languages

English
Professional
Spanish
Professional

Timeline

Certified Trainer

Chick-Fil-A
08.2022 - 08.2024

Delivery Associate

FedEx Express
01.2022 - 08.2022

Nutrition Aide

Novant Health
05.2021 - 01.2022

Specimen Collector

Bioreference / NFL
07.2020 - 05.2021

Therapy Assistant

Green Hills Chiropractic Clinic
04.2020 - 09.2020

Merchandiser

KDP
08.2019 - 11.2019

Processing Associate

Legal Eagle
07.2019 - 04.2020

Customer Service Representative

Food Lion
08.2018 - 05.2019

Camp Counselor

Winshape Camps
05.2018 - 08.2018

Cook/Server

One Way Cafe
05.2017 - 02.2018

Pro Shop

Golf Cart Maintenance, Oak Hills Golf Course
01.2015 - 08.2015

Associate's Degree - Business Administration

University of North Carolina At Greensboro

BBA - Sports Management

NC State University

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