JESSICA HICKMAN
Cincinnati,OH
Summary
Dynamic Certified Trainer with White Castle, adept at enhancing onboarding through innovative training techniques in accordance with company standards. Leveraged excellent communication and creative problem-solving skills to elevate team performance and ensure compliance with company standards. Collaborated with management to identify training needs, resulting in improved staff competencies and operational efficiency.
Overview
4
4
years of professional experience
Work History
Certified Trainer
White Castle
Cincinnati, OH
12.2021 - Current
- Developed and implemented training programs for new hires, enhancing onboarding experience.
- Facilitated hands-on training sessions, promoting effective operational practices among team members.
- Evaluated trainee performance through assessments, ensuring adherence to company standards.
- Collaborated with management to identify training needs and improve staff competencies.
- Maintained organization of documents, materials, and equipment.
Education
No Degree -
Purdue University
West Lafayette, INHigh School Diploma -
Hughes Center High School
Cincinnati, OHSkills
Excellent communication and comprehension skills
New hire training
Interpersonal communication
Creative problem solving
Clear verbal communication
Consistent approach
Timeline
Certified Trainer
White Castle
12.2021 - Current
No Degree -
Purdue University
High School Diploma -
Hughes Center High School