Daniel Dominguez
Orlando,FL
Summary
Experienced candidate with a passion for ensuring safety and security. Possesses excellent attention to detail and a deep understanding of emergency protocols. Natural problem-solver who can relate to people of all ages and backgrounds. Successfully manages multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Professional in aquatic management with comprehensive experience in pool safety, maintenance, and staff coordination. Known for fostering team collaboration and driving effective results. Reliable and adaptable individual with strong skills in supervision and customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pool Supervisor
Holiday Inn Club Vacations at Orange Lake Resort
10.2024 - Current
- Trained new lifeguards to ensure they were properly prepared for their roles, resulting in a highly skilled team.
- Conducted 2 safety drills with staff a shift, reinforcing emergency response protocols and ensuring quick action during emergencies.
- Monitored weather conditions closely to make informed decisions about pool closures or adjustments to operational hours as needed.
- Promoted a culture of teamwork among staff members through regular meetings, open communication channels, and employee recognition initiatives.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Facilitated and supervised an operation with 15 attendants and 3 pools
Lead Pool Attendant
Holiday Inn Club Vacations
03.2024 - 10.2024
- Maintained accurate records of all incidents, accidents, and rescues that occurred during shifts
- Responded quickly and effectively to emergency situations, administering first aid and CPR as necessary
- Collaborated with management to develop strategies for improving overall pool safety measures
- Provided exceptional customer service by addressing inquiries or complaints from pool patrons in a timely manner
- Enhanced pool safety by enforcing pool rules and regulations diligently
Server Assistant
Slate
01.2023 - 12.2023
- Collaborated with servers to deliver food and beverages promptly to guests, maintaining high levels of customer satisfaction
- Maintained cleanliness of workstations, including sweeping floors, wiping surfaces, and sanitizing utensils
- Provided exceptional customer service by promptly addressing guest inquiries or concerns during meal times
- Demonstrated strong attention to detail when setting up tables according to restaurant standards for each reservation or seating arrangement
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Cafe Worker
Gregg's Restaurant
03.2021 - 01.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Lifeguard
Jeff Ellis Management LLC
01.2020 - 07.2020
- Monitored pool area to ensure the safety of all swimmers and enforce pool rules
- Performed water rescues and administered first aid when necessary, maintaining a calm and professional demeanor
- Provided excellent customer service by addressing inquiries, resolving conflicts, and ensuring a positive experience for all patrons
- Participated in ongoing training sessions to enhance lifeguarding skills and stay up-to-date on CPR/AED techniques
Education
High School Diploma -
Olympia High School
Orlando, FL05.2024
Skills
- Cash handling
- Fine dining experience
- Stress Management Strategies
- Guest services
- Emergency response readiness
- Adaptability in Situations
- Scheduling flexibility
- Initiative and Self-Motivation
Accomplishments
- Supervised team of 35 staff members.
- Team member of the month in guest engagement
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Driver's License
- CPR Certification
- AED Certification
- First Aid Certification
LANGUAGES
Spanish
Native or Bilingual
Timeline
Pool Supervisor
Holiday Inn Club Vacations at Orange Lake Resort
10.2024 - Current
Lead Pool Attendant
Holiday Inn Club Vacations
03.2024 - 10.2024
Server Assistant
Slate
01.2023 - 12.2023
Cafe Worker
Gregg's Restaurant
03.2021 - 01.2023
Lifeguard
Jeff Ellis Management LLC
01.2020 - 07.2020
High School Diploma -
Olympia High School
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