Daniel Dorelus
Des Moines
Summary
Dynamic professional with extensive experience in direct care, excelling in crisis intervention and team management. Proven ability to enhance client care and safety in residential settings. Strong report writing skills complemented by a compassionate approach, ensuring effective communication and support for individuals with diverse needs. Committed to fostering a positive environment for growth and recovery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
WOODWARD RESOURCE CENTER- RTW
07.2025 - Current
- Take appropriate action per DHS/WRC policies, procedures and work rules to ensure the rights of Individuals.
- Demonstrate knowledge of appropriate management and training techniques so that Individuals are protected and their training needs are addressed.
- Provide continuous active treatment programs to each Individual so that each may function with as much independence and self-determination as possible.
- Follow accepted health care and sanitation procedures so that Individuals reside in a safe, secure, and healthy environment.
- Complete administrative procedures and related duties so the work environment enhances the WRC mission.
- Work with individuals who have multiple physical and mental troubles
TEMPUS- PCA
04.2025 - Current
- Assist with bathing, showering, dressing, toileting, and grooming activities.
- Help clients with transferring, ambulation, and using assistive devices like wheelchairs.
- Prepare meals according to dietary needs and preferences, and assist with feeding if necessary.
- Maintain a clean and safe living environment through tasks like laundry, dishwashing, and cleaning.
- Remind clients to take their medications and assist with basic health monitoring.
- Provide emotional support, engage in meaningful conversations, and participate in activities to promote well-being.
- Communicate changes in the client's health or behavior to family members or medical professionals and document services provided.
- Assist with arranging transportation to medical appointments or other outings.
- Follow all safety and health guidelines and ensure the client's comfort and safety.
ARBOR ASSOCIATES - DIRECT CARE STAFF
04.2024 - 05.2025
- Provide care for individuals with developmental disabilities (DD), intellectual disabilities (ID), a history of substance use disorder, those in recovery, individuals who have behavioral challenges, or mental health diagnoses.
- Document all relevant information in a timely and accurate manner.
- Support a team that cares for youth and adolescents in a residential group home.
- Provide a safe living environment for all individuals in our care in group homes, residential programs, rehabs, schools, shelters, etc.
DoorDash
01.2023 - 08.2024
MSG STAFFING - DIRECT SUPPORT PROFESSIONAL
07.2022 - 04.2024
- Provide care for individuals with developmental disabilities (DD), intellectual disabilities (ID), a history of substance use disorder, those in recovery, individuals who have behavioral challenges, or mental health diagnoses.
- Document all relevant information in a timely and accurate manner.
- Support a team that cares for youth and adolescents in a residential group home, or other settings.
- Provide a safe living environment for all individuals in our care in group homes, residential programs, rehabs, schools, shelters, etc.
SUPERVISING LICENSED LIFE INSURANCE AGENT
GLOBE LIFE: AMERICAN INCOME DIVISION
06.2023 - 02.2024
- Company Overview: Company Overview: Life Insurance. Braintree, MA.
- Provided exceptional customer service to address client concerns and inquiries.
- Managed and developed client relationships to increase sales and customer retention.
- Utilized cold calling and networking strategies to prospect new clients, and build a strong customer base.
- Analyzed client needs and recommended suitable life insurance products to meet their financial goals.
- Performed policy reviews and provided ongoing customer support to ensure client satisfaction and loyalty.
- Participated in ongoing training and professional development opportunities.
- Achieved and exceeded sales targets through effective sales and marketing techniques.
- Managed a team of insurance agents, overseeing sales performance, and individual development.
- Maintained documentation of client progress, and communicated effectively with team members and supervisors.
SECURITY SUPERVISOR - SECURITY
SECURITAS
08.2021 - 12.2022
- Monitor the area.
- Scan and search people for anything that can be deemed a weapon or dangerous.
- Keep watch of people coming in and out of the area.
- Maintain order.
- Supervise screeners.
ROBOT ASSEMBLER
AMAZON ROBOTICS
12.2020 - 02.2021
- Company Overview: Company Overview: Amazon.com
- Trained new team members on robot operation and safety protocols.
- Followed the steps as displayed on the screen.
- Worked at a steady pace with the group line.
- Help assemble roughly 50 to 65 robots during the shift.
- Operated and maintained robotic assembly equipment in a manufacturing setting.
- Performed quality control checks on the assembled robots.
CREW MEMBER
WENDYS
03.2018 - 01.2020
- 2 years of experience in customer service in a fast-paced environment and in food preparation and kitchen operations as well.
- Excellent communication and teamwork skills acquired through previous work as a team member.
- Experience in providing top-notch customer service and resolving customer complaints.
- Strong attention to detail and adherence to food safety regulations.
- Previous experience in working as part of a diverse and dynamic crew team.
- Maintained cleanliness and organization of work stations and dining areas.
- Provided exceptional customer service and resolved any issues or concerns.
SEASONAL RETAIL SALES ASSOCIATE
KOHLS
10.2017 - 01.2018
- Assisted in organizing merchandise and maintaining store cleanliness.
- Maintained knowledge of current products and promotions to effectively assist customers.
Education
ASSOCIATES DEGREE OF SCIENCE - MUSIC PRODUCTION
Los Angeles Film School
01.2024
LICENSED LIFE INSURANCE PRODUCER - undefined
Excelsolutions Study
01.2023
HIGH SCHOOL DIPLOMA - undefined
Burncoat Senior High School
Worcester, MA01.2019
Skills
- CPR Certified
- Team management
- Conflict resolution
- Restraining
- Report writing
- Music production
- Sound engineering
- Teamwork
- Time management
- Critical thinking
- Attention to detail
- Interpersonal skills
- Compassion
- Crisis intervention
- Strong salesmanship
Languages
Haitian Creole
Professional Working
French
Limited Working
Certification
- First Aid/CPR Certified
Timeline
WOODWARD RESOURCE CENTER- RTW
07.2025 - Current
TEMPUS- PCA
04.2025 - Current
ARBOR ASSOCIATES - DIRECT CARE STAFF
04.2024 - 05.2025
SUPERVISING LICENSED LIFE INSURANCE AGENT
GLOBE LIFE: AMERICAN INCOME DIVISION
06.2023 - 02.2024
DoorDash
01.2023 - 08.2024
MSG STAFFING - DIRECT SUPPORT PROFESSIONAL
07.2022 - 04.2024
SECURITY SUPERVISOR - SECURITY
SECURITAS
08.2021 - 12.2022
ROBOT ASSEMBLER
AMAZON ROBOTICS
12.2020 - 02.2021
CREW MEMBER
WENDYS
03.2018 - 01.2020
SEASONAL RETAIL SALES ASSOCIATE
KOHLS
10.2017 - 01.2018
LICENSED LIFE INSURANCE PRODUCER - undefined
Excelsolutions Study
HIGH SCHOOL DIPLOMA - undefined
Burncoat Senior High School
ASSOCIATES DEGREE OF SCIENCE - MUSIC PRODUCTION
Los Angeles Film School
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