Daniel Dougherty, III
Levittown,PA
Summary
Dedicated professional with expertise in team leadership, operational management, and performance analysis. Known for high productivity and efficient task completion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Supervisor
SeaWorld Parks & Resorts
Langhorne, PA
05.2021 - Current
- Provided customer service to guests in a friendly manner.
- Monitored guest behavior while riding attractions.
- Conducted emergency procedures when necessary in accordance with safety protocols.
- Greeted customers upon arrival at the entrance gates.
- Provided assistance to guests who required special attention due to disabilities or mobility challenges.
- Adhered to all safety regulations while operating the rides at all times.
- Resolved customer complaints in a professional manner.
- Ensured safety of guests by enforcing ride and park policies.
- Assisted with loading, unloading, and securing passengers on rides.
- Maintained cleanliness of rides and surrounding area.
- Organized and supervised ride operations, including staffing, scheduling, and safety inspections.
- Assigned tasks to ride attendants and monitored their performance.
Tour Guide Assistant
Silver Springs State Park
Silver Springs, FL
01.2019 - 04.2021
- Ensured that all safety regulations were followed during tours.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Guided groups of up to 20 people on tours of the hot springs and lake.
- Ensured guest safety while canoes were in use on the lake.
- Followed directives on how to properly use and store canoe equipment.
- Entertained tour guests for maximum engagement, fun, and lasting memories.
- Provided assistance in resolving any issues or complaints raised by customers during a tour.
Child Caregiver
Private Individual
Silver Springs, FL
01.2019 - 04.2021
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
- Encouraged children to express themselves through creative outlets such as music or art.
- Supported children with special needs, adapting activities to meet diverse requirements.
Education
Some College (No Degree) - Cyber Security
Bucks County Community College
Newtown, PA05-2025
High School Diploma -
Truman Senior High School
Levittown, PA06-2023
Skills
- Dependable Team Member
- Effective Time Management
- Effective Listening Skills
- Detail-oriented
- Strong leadership
- Child Safety Monitoring
- Computer proficiency
- Employee Engagement
- Task Delegation
- Safety and compliance
- Flexibility
- Training and mentoring
- Technical knowledge
- Policy Enforcement
- Data Entry
- Administrative Support Services
- Effective Presentation Development
- Customer Engagement
- Collaborative Teamwork
Certification
- First Aid and CPR -2024
Timeline
Assistant Supervisor
SeaWorld Parks & Resorts
05.2021 - Current
Tour Guide Assistant
Silver Springs State Park
01.2019 - 04.2021
Child Caregiver
Private Individual
01.2019 - 04.2021
Some College (No Degree) - Cyber Security
Bucks County Community College
High School Diploma -
Truman Senior High School
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