Daniel Doyle
Pottsville,PA
Summary
Dynamic and results-driven Enterprise Training Specialist with over 5 years of experience in employee and agent development, agent relations, and business operations within the transportation and logistics industry. Skilled in coaching, leadership, process improvement, and system integration. Proven ability to create effective training programs, audit and evaluate performance, and develop strong relationships with agents and corporate employees alike. Expertise in logistics, business analytics, and operational efficiency.
Overview
6
6
years of professional experience
Work History
Enterprise Training Specialist
Evans Delivery Company, Inc.
03.2021 - Current
- Company Overview: Evans Network of Companies
- Lead comprehensive training programs for new agents and corporate employees, both in-person and virtually, to ensure seamless integration into company systems and operations
- Foster strong relationships with agent partners through on-site visits, training, networking, and ongoing support
- Conduct agent onboarding, focusing on the use of operational systems, compliance with DOT regulations, and business best practices
- Design and deliver weekly webinars for agents, sharing industry insights, best practices, and operational tips to optimize business performance
- Lead system demonstrations for prospective agents, providing them with clear, actionable guidance to drive business success
- Create and update training materials, ensuring content is relevant, effective, and aligned with company objectives
- Conduct regular audits of agent and truck settlements to ensure compliance and operational efficiency
- Spearhead field acquisition training and 'train-the-trainer' sessions to develop internal staff’s ability to effectively train and engage with agents
Qualifications Specialist
Evans Delivery Company, Inc.
02.2019 - 03.2021
- Managed the hiring and onboarding process for over 50 independent contractor agents, ensuring compliance with company and DOT regulations
- Reviewed and verified motor vehicle records, background checks, and employment history for potential drivers
- Provided specialized training on the company’s safety system, ensuring agents adhered to industry best practices and DOT regulations
- Held agent and driver onboarding training both on-site and virtually
Education
Bachelor of Science - Business Administration (Business Management)
The Pennsylvania State University
12.2018
Skills
- Coaching & Leadership
- Training & Development
- Learning Management Systems
- Business Analytics
- Transportation & Logistics
- Agent & Enterprise Relations
- System Integration & Auditing
- Process Improvement
- Networking & Relationship Building
- Presentation & Public Speaking
Awards
- PSU Scholars Scholarship Award
- Dean’s List Member (Multiple Semesters)
- Good Citizenship Award from Senator David Argall
Timeline
Enterprise Training Specialist
Evans Delivery Company, Inc.
03.2021 - Current
Qualifications Specialist
Evans Delivery Company, Inc.
02.2019 - 03.2021
Bachelor of Science - Business Administration (Business Management)
The Pennsylvania State University
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