Daniel Dunham
Metamora,MI
Summary
Experienced technical instructor with a record of developing training schedules, progress tracking reports, and hands-on learning experiences. Strong skills in organization, problem-solving, and cross-functional collaboration. Proven ability to lead classroom and virtual instruction while meeting training goals and improving program support.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Star Technical Training Instructor
Stellantis
Auburn Hills, Michigan
02.2025 - Current
- Created instructor-led and virtual training schedules for star agents across Cornerstone and Zoom platforms.
- Built and maintained weekly training progress tracking reports that did not exist at start of role.
- Supported scheduling management role while teaching full material load required by instructor role and met first-year teaching goals.
- Developed intercompany relationships to secure donated parts and vehicles for specialty training and new model launch training.
- Assisted Performance Institute when possible, to deliver CIE, FSC, and Special Engineering courses.
Technical Instructor
Aston Carter
Auburn Hills, MI
01.2017 - 02.2025
- Delivered hands-on training to ensure proper application of newly acquired skills to dealership technicians.
- Managed day-to-day operations within the assigned department by assigning tasks accordingly.
- Utilized various multimedia tools such as video presentations and slideshows for effective instruction delivery.
- Conducted classroom training sessions for both small and large groups.
- Served as a resource person for faculty members seeking advice or assistance in creating course content.
Dealership Technician
Milosch's Palace CDJR
Lake Orion, MI
09.2011 - 09.2017
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Attended technical training courses when available to increase knowledge base.
- Operated a variety of shop equipment safely and efficiently.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
Automotive Technician
Firestone Auto Care
Rapid City, SD
08.2009 - 08.2011
- Communicated effectively with customers about repair progress and costs involved.
- Diagnosed and repaired systems, such as brakes, steering, suspension, transmission, and engine performance.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Maintained a clean working environment at all times.
- Welded, soldered and fabricated parts to complete skilled services.
Education
BBA - Business Administration
Strayer University
Washington, DC05-2025
Associates Degree of Applied Automotive Science, And Associates Degree of Business Management - Automotive Technology, Business Management
Lincoln Technical Institute
Indianapolis, IN11-2005
Skills
- Coaching and Mentoring
- Strong presentation skills
- Adaptability and Flexibility
- Education Model Development
- Classroom Management
- Organizational Skills
- Analytical Thinking
- Problem-solving aptitude
Certification
- ASE Master Recertified since 2004
- State of Michigan Certified Technician since 2004
Timeline
Star Technical Training Instructor
Stellantis
02.2025 - Current
Technical Instructor
Aston Carter
01.2017 - 02.2025
Dealership Technician
Milosch's Palace CDJR
09.2011 - 09.2017
Automotive Technician
Firestone Auto Care
08.2009 - 08.2011
Associates Degree of Applied Automotive Science, And Associates Degree of Business Management - Automotive Technology, Business Management
Lincoln Technical Institute
BBA - Business Administration
Strayer University