DANIEL ENGSTROM
STONEBORO,PA
Summary
Dynamic Pharmacy manager capable of creating and fostering relationships with customers and staff. Proven ability to manage a diverse staff and create connections with everyone I work with. When customers come in to our store, I greet them with a smile and engage in conversations to show I am here for them and their families. I pride myself in working hard and giving everything I can to help my staff and take care of our patients. I have been a community pharmacist in the retail setting for almost 14 years, and I have developed interpersonal skills over those years to effectively work with my staff and provide personalized care to our patients.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Rite-Aid Pharmacy
09.2017 - Current
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Trained newly hired pharmacy technicians to provide excellent service to our customers.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
- Collaborated with store manager to maintain daily operations.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
Staff Pharmacist
Rite-Aid Pharmacy
07.2011 - 09.2017
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
- Complied with all federal laws, company policies and procedures and state regulations.
- Maintained state and federal records of legendary drugs and controlled substances.
- Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
- Championed patient safety by staying current on drug recalls and promptly removing affected products from pharmacy shelves.
- Supervised and coached team of pharmacy technicians and trainees.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Education
Doctor of Pharmacy - Pharmacy
LECOM School of Pharmacy
Erie, PA05-2011
Skills
- Team building
- Patient education
- Records management
- Employee recruitment and hiring
Certification
Certified Immunizing Pharmacist
BLS CPR certified
Timeline
Pharmacy Manager
Rite-Aid Pharmacy
09.2017 - Current
Staff Pharmacist
Rite-Aid Pharmacy
07.2011 - 09.2017
Doctor of Pharmacy - Pharmacy
LECOM School of Pharmacy
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