Dannette Montoya
Pharmacy Manager
Albuquerque,NM
Summary
Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in regulations and Board of pharmacy requirements. Bringing successful career history comprising more than 29 years.
Talented Pharmacy Manager with experience overseeing all pharmacy operations to fill over 500 orders per day while achieving operational goals. Knowledgeable about leading team members, coordinating supplies and consulting with individuals to offer superior assistance and care. Highly organized, efficiency-driven and dedicated to error prevention.
Overview
34
34
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Pharmacy Manager
Walgreens Boots Alliance
Albuquerque, NM
1992.05 - Current
- Trained pharmacy interns , newly hired pharmacy technicians and pharmacists.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Supervised team of eight pharmacy technicians and 2 pharmacists.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Offered patients and patrons information on various immunizations.
Pharmacy Intern
Walgreens
Albuquerque, NM
1993.08 - 1997.04
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Counseled patients on new medications and OTC products.
Pharmacy Technician
Walgreen's Pharmacy
El Paso, TX
1992.06 - 1993.08
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
No Degree - Science/biology
The University of Texas At El Paso
El Paso, TX 1990.08 - 1993.06
Bachelor of Science - Pharmacy
University of New Mexico
Albuquerque, NM 1993.08 - 1997.12
Skills
Training and mentoring
Wellness services
Team Building
Medication dispensing
Pharmacy operations management
Relationship building and retention
Inventory and restocking
Drug utilization review
Operations management
Patient education and counseling
Certification
Cpr training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pharmacy Intern
Walgreens
1993.08 - 1997.04
Bachelor of Science - Pharmacy
University of New Mexico
1993.08 - 1997.12
Pharmacy Technician
Walgreen's Pharmacy
1992.06 - 1993.08
Pharmacy Manager
Walgreens Boots Alliance
1992.05 - Current
No Degree - Science/biology
The University of Texas At El Paso
1990.08 - 1993.06