Summary
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Esparza

Oxnard,CA

Summary

Adept at troubleshooting and enhancing customer satisfaction, my tenure at Charter Spectrum as a Field Technician V showcased my expertise in fiber optic services and my ability to mentor new technicians. Achievements include zero safety complaints and significant contributions to team problem-solving, highlighting my technical proficiency and collaborative skills.

Work History

Field Technician V

Charter Spectrum
  • Performed troubleshooting and diagnostics of malfunctioning equipment, tools, and components.
  • Adhered to safety protocols, ensuring zero complaints.
  • Documented field measurement activities and data with precision.
  • Resolved issues through active communication with customers.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.

Floor Stocker

Sam’s Club
Oxnard, California
05.2004 - 06.2008
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked shelves to match planogram images and instructions.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Education

Field Tech 5 -

NCTI
Online School

High School Diploma -

Rio Mesa High School
Oxnard, CA
06.2005

Skills

Residential Installations and service Tech

  • Business installations and service Tech
  • Fiber Optic installations and service Tech
  • TQA technician
  • Mentor
  • Expert on all services we offer to customers: internet, phone and video

Languages

Spanish and English
Full Professional

Timeline

Floor Stocker

Sam’s Club
05.2004 - 06.2008

Field Tech 5 -

NCTI

High School Diploma -

Rio Mesa High School

Field Technician V

Charter Spectrum
Daniel Esparza