Experienced general manager with a strong record of leading warehouse and store operations. Skilled in hiring, training, scheduling, inventory management, and vendor communication to support productivity, service quality, and accurate order fulfillment.
Overview
1
1
Language
35
35
years of professional experience
Work History
Facility General Manager
Lafayette Auto Supply / Auto-Wares
04.2016 - 11.2026
Directed facility operations, aligning staffing, workflow, and service standards with business goals.
Coordinated inventory control, shipping, and receiving processes to support accurate order fulfillment.
Supervised warehouse and support teams, reinforcing safety, accountability, and productivity expectations.
Monitored maintenance needs for equipment and building systems, coordinating timely repairs.
Managed vendor and internal communications to resolve supply issues and maintain service continuity.
Oversaw daily facility operations, managing staff assignments, work schedules, and task prioritization.
Oversaw dispatch of delivery drivers and interstore transfers.
General Manager
Hodson's Bay Company
08.1991 - 04.2016
Directed store operations, aligning sales goals, staffing, and service standards with company objectives.
Led hiring, training, and coaching efforts to build accountable, customer-focused teams.
Oversaw merchandising, inventory, and replenishment to maintain product availability and presentation.
Evaluated performance trends and adjusted staffing, scheduling, and priorities to support business results.
Interacted well with customers to build connections and nurture relationships.
Installed and maintained residential and commercial fitness equipment.
Apparel and hard goods buyer for cycling and backpacking categories.
Bicycle assembly and repair technician
Education
Bachelor of Arts - Psychology - Industrial/Organizational
Purdue University
West Lafayette, IN
05.1991
Skills
Operations management
Facility maintenance
Schedule management
Inventory procurement
Multitasking
Verbal and written communication
Inventory management
Staff scheduling
Conflict resolution
Forklift operator certification
Languages
English
Timeline
Facility General Manager
Lafayette Auto Supply / Auto-Wares
04.2016 - 11.2026
General Manager
Hodson's Bay Company
08.1991 - 04.2016
Bachelor of Arts - Psychology - Industrial/Organizational