Daniel Exantus

Network Administrator with over five years of experience in providing networking support and installed a variety of LAN/WAN systems in the IT industry for various companies, including the Palm Beach County Board of County Commissioners in the Information Systems Services (ISS) department and Verity Partners, Inc. Responsibilities have included configuring, installing, and troubleshooting Cisco Routers and Switches for different agencies within the county. Assisted clients in other areas such as Office 365, Active Directory, AD Connect (Azure Portal), Cisco Wireless LAN Controller, and Cisco Unified Communications Manager (CUCM). Expertise in working with various monitoring tools, such as Cisco Prime Infrastructure, PRTG, Brocade Network Advisor, SolarWinds, and UPS StruxureWare. Experience as a Security Officer and Post Captain has also allowed the development of strong client relations skills, while working with a wide range of customers. Additionally, highly knowledgeable in system repairs and performance improvements.

• Provide desktop support for computer hardware and software in a Microsoft Windows enterprise environment as well as installation, configuration and upgrade of new hardware and software, troubleshooting and resolving problem of hardware/software-related issues and client support/training
• Provide system administration for designated applications including virus scanning and operating system updates
• Assist with the management of hardware and software inventory
• Implement and coordinate installation, enhancement or operational support of telecommunications and associated support components
• Configure and install IP phones, port/jack activation, Access Point (AP)
• Use Inventory Management System to remove/return a product from/to inventory/field
• Customer service and cash handling experience
• Multiple research and communication projects involving business writing of social media within companies

• Palm Beach County Board of County Commissioners, Information System Services, West Palm Beach, FL, Networking Internship, 07/2017, present, Data update in FATS (Fixed Assets Tracking System), Cisco LMS, Cisco Prime Infrastructure, APC UPS StruxureWare, Brocade Network Advisor, DNS, PRTG Network Monitoring, Switch and router configuration and installation, patching (patch panels/switch), Support (SIP) phone system at configure and install new phones in different county locations., Program, replace or install new/old access point (AP), Use Inventory Management System for equipment inventory and tracking
• Emmanuel Evangelical Baptist Church, Delray Beach, FL, Network Administrator, 10/2017, present, Community-based project management and building network systems for church, Wiring (drops) entire office space, punch patch panel and wall jacks, Build/install workstations