Daniel Fashokun
Jacksonville,FL
Summary
Results-driven automotive professional with three years of experience as a service technician, transitioning into a sales role within the dealership environment. Possesses a strong technical background in vehicle diagnostics, maintenance, and repair. Proven ability to communicate complex technical information in a customer-friendly manner, helping clients make informed decisions about vehicle maintenance and potential purchases.
Experienced in working closely with service advisors, parts departments, and customers to ensure seamless service experiences. Adept at identifying customer needs, explaining vehicle features and benefits, and fostering long-term relationships built on trust and transparency.
Overview
6
6
years of professional experience
Work History
Service Technician
George Moore Chevrolet
09.2023 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Received positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Completed customer orders and warranty services according to manufacturer specifications.
Express Technician
Coggin Nissan on Atlantic
12.2021 - 08.2023
- Collaborated efficiently with service teams, including service advisors, parts counter personnel, and fellow service technicians, to streamline maintenance processes and enhance customer satisfaction.
- Executed routine vehicle maintenance tasks, including oil changes, multi-point vehicle inspections, tire rotations, and other vehicle maintenance-related operations, ensuring the highest quality of service.
- Demonstrated proficiency in resolving automotive issues, with experience of a c-level technician and leveraging problem-solving skills to deliver optimal solutions to customers.
Service/Sales Technician
Discount Tire
12.2018 - 11.2021
- Expertly mounted tires onto vehicles using hydraulic jacks, identifying and repairing tire punctures, and skillfully reassembling tires onto wheels, maintaining the safety and performance of vehicles.
- Conducted thorough tire inspections to locate leaks and perform necessary repairs, or installed new tires to restore optimal driving performance.
- Utilized advanced shop tools and equipment to expertly rotate and balance tires for a wide range of vehicles, including cars, trucks, vans, and SUVs.
- Great attention to detail to identify customer's immediate and true need to improve customer's satisfaction as a tire sales person.
Education
Bachelor of Arts - Business Administration And Management
Florida State College At Jacksonville
Jacksonville, FL09-2026
Associate of Arts - Civil Engineering
Florida State College At Jacksonville
Jacksonville, FL07.2023
Skills
- Precision in performing multiple tasks
- Problem-solving and Troubleshooting
- Time management and Organization
- Computer skills
- Ability to thrive in a fast paced environment
- Verbal and written communication
- Customer relationship development
- Analytical skills
- Automotive Industry Knowledge
- Financial Acumen(from academic background)
Timeline
Service Technician
George Moore Chevrolet
09.2023 - Current
Express Technician
Coggin Nissan on Atlantic
12.2021 - 08.2023
Service/Sales Technician
Discount Tire
12.2018 - 11.2021
Bachelor of Arts - Business Administration And Management
Florida State College At Jacksonville
Associate of Arts - Civil Engineering
Florida State College At Jacksonville
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