Information Technology Specialist experienced in managing, assisting and training employees and clients on new systems and software solutions. Enjoy collaboration and contributing to team efforts. Expertise in technical understanding, customer service and process improvement.
Fiery Expert - Support specialist for client and Production Print Controllers running EFI software. Includes Impose, Compose, workflow, image, color and media.
Solution Specialist - Administer software solutions such as Paper Cut, Docuware, Print Audit, PrintAnista and various Ricoh solutions.
Device Management - Responsible for installing and maintaining DM software (Print Audit) for meter reads and MPS.
Internal Information Technology - Domain Controller, Active Directory, E-Automate and remote tech server and services.
Sonic Wall Router and Spam filter.
Information Technology Manager - Supervised help desk support. Administer HP switches, VLANS and ID card system. Managed Domain controllers for both FTC.edu (Faculty) and Fivetowns.edu (Students). Configured and maintained Firewall and spamfilter.