Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daniel Ferrante

East Islip,NY

Summary

Information Technology Specialist experienced in managing, assisting and training employees and clients on new systems and software solutions. Enjoy collaboration and contributing to team efforts. Expertise in technical understanding, customer service and process improvement.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Information Technology Specialist

Emerald Document Imaging
02.2011 - Current

Fiery Expert - Support specialist for client and Production Print Controllers running EFI software. Includes Impose, Compose, workflow, image, color and media.


Solution Specialist - Administer software solutions such as Paper Cut, Docuware, Print Audit, PrintAnista and various Ricoh solutions.


Device Management - Responsible for installing and maintaining DM software (Print Audit) for meter reads and MPS.


Internal Information Technology - Domain Controller, Active Directory, E-Automate and remote tech server and services.

Sonic Wall Router and Spam filter.





Information Technology Manager

Five Towns College
01.2009 - 02.2011

Information Technology Manager - Supervised help desk support. Administer HP switches, VLANS and ID card system. Managed Domain controllers for both FTC.edu (Faculty) and Fivetowns.edu (Students). Configured and maintained Firewall and spamfilter.

Education

Bachelor of Science - Geological And Earth Sciences

Dowling College
Oakdale, NY
05.2008

Skills

  • NOP - Network Operations
  • Solutions - Setup and configure
  • Training - Help customers learn and use equipment/software

Certification

  • Fiery Expert
  • Fiery Professional
  • Comp TIA A+
  • Microsoft MCP

Languages

Spanish
Professional Working

Timeline

Information Technology Specialist

Emerald Document Imaging
02.2011 - Current

Information Technology Manager

Five Towns College
01.2009 - 02.2011

Bachelor of Science - Geological And Earth Sciences

Dowling College
Daniel Ferrante