Daniel Foster
Texas
Summary
Proven achiever with experience at Lasalle Corrections, adept in conflict resolution and POS system operation. Excelled in roles requiring the ability to manage high-stress situations and enhance sales through effective customer engagement and upselling. Demonstrated success in improving customer service standards and operational efficiency.
Overview
5
5
years of professional experience
Work History
Retail Cashier
TA Express
01.2024 - 10.2024
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
Correctional Officer
Lasalle Corrections
01.2022 - 12.2023
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Booked new inmates into facility and processed inmates for release.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Completed intake paperwork, fingerprints, and searches.
Call Center Sales Associate
Met Life Insurance
03.2020 - 01.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School Diploma -
Teague High School
Teague, TX01.2020
Skills
- Bagging and Packaging
- Order Processing
- POS System Operation
- Cash Control Accuracy
- Data Entry
- Product Upselling
- Call Control
- Product Sales
- Sales Development
- Conflict Resolution
Timeline
Retail Cashier
TA Express
01.2024 - 10.2024
Correctional Officer
Lasalle Corrections
01.2022 - 12.2023
Call Center Sales Associate
Met Life Insurance
03.2020 - 01.2022
High School Diploma -
Teague High School
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