Daniel Franco
Centerton
Summary
Results-driven team leader with expertise in operational efficiency, staff training, and customer service. Proven ability to enhance service delivery and foster team collaboration to drive customer satisfaction.
Overview
16
16
years of professional experience
Work History
Team Leader
Saltgrass Steakhouse
Rogers
2020.02 - Current
- Led team in daily restaurant operations and service delivery.
- Trained new staff on menu items and customer service standards to enhance customer experience.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Monitored food quality and presentation to uphold brand standards and ensure guest satisfaction.
- Implemented operational procedures to enhance efficiency in service flow.
- Collaborated with management on inventory control and supply ordering.
- Conducted performance evaluations to support employee development and training.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to enhance customer satisfaction and foster loyalty.
Broiler Chef
Ruth Chris Steakhouse
rogers
2022.01 - 2023.02
- Broiled meats to restaurant standards, enhancing flavor and presentation.
- Ensured cleanliness and organization of grilling and cooking stations for efficient workflow.
- Monitored cooking times to ensure consistent quality and flavor profiles.
- Inspected raw ingredients for freshness and flavor consistency, contributing to overall dish quality.
Assistant Culinary Manager
Bonefish Grill Restaurants
Rogers
2014.11 - 2022.01
- Managed daily kitchen operations and coordinated staff at high-volume restaurant.
- Trained and mentored culinary staff on menu preparation and food safety practices.
- Collaborated with the head chef to develop new menu items and seasonal specials.
- Monitored ingredient inventories to optimize purchasing and minimize waste.
Kitchen Manager
Louie's Bar And Grill
fayetteville
2012.10 - 2014.10
- Managed kitchen operations, achieving efficiency and maintaining quality standards.
- Supervised staff, training and supporting team to enhance performance.
- Maintained inventory levels and ordered supplies to meet kitchen needs.
- Developed menus in collaboration with chefs to enhance dining experience.
- Ensured compliance with health regulations and safety standards in the kitchen.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Oversaw daily kitchen operations, ensuring proper meal preparation, cooking methods, portion sizes, and plate presentation.
cook
TGI Fridays
Springfield
2010.01 - 2012.10
- Prepared and cooked menu items, ensuring adherence to TGI Fridays standards for quality and presentation.
- Maintained clean and organized kitchen workspace, contributing to efficient food preparation and service.
Education
High School Diploma -
Kickpoo High School
Springfield, MOSkills
- Team management
- Staff training
- Operational efficiency
- Quality assurance
- Food safety practices
- Inventory control
- Customer service
Timeline
Broiler Chef
Ruth Chris Steakhouse
2022.01 - 2023.02
Team Leader
Saltgrass Steakhouse
2020.02 - Current
Assistant Culinary Manager
Bonefish Grill Restaurants
2014.11 - 2022.01
Kitchen Manager
Louie's Bar And Grill
2012.10 - 2014.10
cook
TGI Fridays
2010.01 - 2012.10
High School Diploma -
Kickpoo High School