Daniel Fuentes
Palatine,IL
Summary
Dynamic Housekeeping Manager with extensive experience at The Ritz-Carlton Chicago, excelling in staff training and performance improvements. Strong problem-solving skills and a commitment to customer service drive operational excellence.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Housekeeping Manager
The Ritz-Carlton Chicago
Chicago, IL
09.2025 - Current
- Assisted in creating weekly schedules and managing payroll time cards edits daily for a team of 155 employees
- Oversee and coordinate staff across two different union groups, ensuring compliance with labor guidelines and hotel standards
- Post mini bar, Laundry & Valet charges accordingly nightly to guest folios
- Conducted monthly departmental meetings with staff to review service goals, performance & standards
- Manage linen, guest supply & mini bar inventories
- Perform detail guest inspections in public areas and guest rooms daily with Honor Housekeepers/ Supervisors and Room attendants
- Inspect VIP guest rooms daily for high profile guests
- Opera Knowledge
- 434 guest rooms
Housekeeping Aide
Renaissance Schaumburg Convention Center Hotel
Schaumburg, IL
02.2023 - Current
- Maintained cleanliness and sanitation of guest rooms and public areas to enhance guest satisfaction.
- Trained new hires for all department positions: Houseman, Laundry, Room attendant & Lobby
- Restocked all assigned guest floors with linen and supply to ensure smooth turnover of guest rooms
- 474 Guest rooms
Housekeeping Manager
Thompson Chicago Hotel
Chicago, IL
10.2024 - 09.2025
- Supervised housekeeping staff to ensure compliance with cleanliness standards and procedures.
- Conducted regular 12 pt inspections of guest rooms and public areas to uphold the highest cleanliness for all guests using Hyatt Bob
- Implemented checklists for all staff
- Linen inventories & guest supply
- Oversee a group of 55 employees with a union group
- Assisted in making weekly schedules and clearing timecards daily
- Opera knowledge
- 247 guest rooms
Housekeeping Supervisor
Hyatt Centric Rosemont
Rosemont, IL
04.2024 - 10.2024
- Supervised daily housekeeping operations, ensuring the highest cleanliness are met across public areas and guest rooms
- Coordinated room assignments and checklists for all employees
- Conducted 12pt inspections daily using HyattBob
- Assisted in creating weekly schedules and payroll
- Followed and coordinate one union group
- Knowledge of Opera / HotsOs
- Conducted monthly departmental meeetings with all staff with the DOH
- 206 Guest rooms
Housekeeping Supervisor
Aloft Schaumburg
Schaumburg, IL
08.2022 - 04.2024
- Assisted in opening the hotel and follow Marriott standards across Guest rooms & Public areas
- Opening and Closing housekeeping when needed
- Conducted 12pt inspections in guest rooms daily
- Assisted in linen and guest supply inventories
- Knowledge of lightspeed
- 119 Guest rooms
Housekeeping Attendant /Housekeeping Floor Supervisor
Hyatt Regency Lisle Near Naperville
Lisle, IL
01.2019 - 08.2022
- Ensured cleanliness and sanitation of guest rooms and common areas.
- Conducted regular inspections to maintain high standards of service quality.
- Coordinated with team members to efficiently complete daily cleaning tasks.
- Trained new hires and worked with temp employees to follow the hyatt standards
- Assisted in opening and closing housekeeping when needed.
- Knowledge of Opera / HotSoS / Hyatt Bob
- 317 Guest Rooms .
Education
High School Diploma -
Palatine High School
Palatine, ILSkills
- Supervisory skills
- Performance improvements
- Employee evaluations
- Payroll
- Customer service
- Staff scheduling
- Staff training and development
- Inventory control
- Employee scheduling
- Problem-solving
- Microsoft office
Accomplishments
- Employee of the year Renaissance Schaumburg Hotel 2024
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeping Manager
The Ritz-Carlton Chicago
09.2025 - Current
Housekeeping Manager
Thompson Chicago Hotel
10.2024 - 09.2025
Housekeeping Supervisor
Hyatt Centric Rosemont
04.2024 - 10.2024
Housekeeping Aide
Renaissance Schaumburg Convention Center Hotel
02.2023 - Current
Housekeeping Supervisor
Aloft Schaumburg
08.2022 - 04.2024
Housekeeping Attendant /Housekeeping Floor Supervisor
Hyatt Regency Lisle Near Naperville
01.2019 - 08.2022
High School Diploma -
Palatine High School