Daniel Funk
Loveland,OH
Summary
Dynamic professional with a proven track record in emergency response and customer care, notably with the US Army National Guard. Expert in security protocols and verbal communication. Excel in high-pressure situations, ensuring safety and satisfaction. Background includes a 2nd degree black belt in Tae Kwon Do and Eagle Scout rank in BSA highlighting a commitment to excellence, teamwork and leadership.
Overview
3
3
years of professional experience
Work History
Specialist
US Army National Guard
05.2021 - Current
- CBRN certified
- Excel in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Followed all company policies and procedures to deliver quality work.
Ride Operator
Kings Island
04.2023 - 05.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
Customer Care Representative
Cinemark Theaters
03.2022 - 06.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Cleaned theaters after shows for positive customer experience.
Education
Bachelor of Arts - Criminal Justice
Kent State University
Kent, OH06.2027
Skills
- Self-defense training
- Verbal and written communication
- Security Protocols
- Emergency Response
Accomplishments
- Achieved Eagle Scout rank with BSA. Founder of Troop. Served as SPL, ASPL, Quartermaster, Troop Guide. Earned 100 merit badges. Active participant 2016-2021.
- Tae Kwon Do - 2nd degree black belt
Timeline
Ride Operator
Kings Island
04.2023 - 05.2023
Customer Care Representative
Cinemark Theaters
03.2022 - 06.2022
Specialist
US Army National Guard
05.2021 - Current
Bachelor of Arts - Criminal Justice
Kent State University
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