Steven Rowe

Highly experienced Customer Service professional. Able to handle a high volume of customers in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable interacting with all levels of the organization and the public. Excellent problem-solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Army Commendation Medal 5th award, Army Achievement Medal 2nd award, Good Conduct Medal 4th award, National Defense Service Ribbon with 1 bronze star, Global War on Terrorism Service Medal, Army Reserve Component Achievement Medal w/ 1 bronze oak leaf cluster, NCO Professional development ribbon with Bronze numeral 2, Army Service Ribbon, Overseas Ribbon, Washington State Achievement Medal, German Expert Marksmanship, Driver’s Badge, Expert M4 pistol.