Daniel Galicia
RUIDOSO,NM
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
22
22
years of professional experience
Work History
Store Manager
O’Reilly Auto Parts
04.2021 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
General Manager
Mulligans Bar & Grill
10.2002 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Platoon Sergeant
United States Army
01.2005 - 08.2013
- Trained, supervised and organized over Number soldiers and personnel.
- Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
- Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
- Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
Education
Pharmacy Technician - Pharmacy Technician
Pima Medical Institute
El Paso, TX05.2017
Associate - Science Automotive
Western Technical College
El Paso, TX06.2014
High School Diploma - General Literature
Gasden High School
Anthony, NM05.2000
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
Timeline
Store Manager
O’Reilly Auto Parts
04.2021 - 04.2024
Platoon Sergeant
United States Army
01.2005 - 08.2013
General Manager
Mulligans Bar & Grill
10.2002 - 04.2024
Pharmacy Technician - Pharmacy Technician
Pima Medical Institute
Associate - Science Automotive
Western Technical College
High School Diploma - General Literature
Gasden High School