Daniel Galleano
BENSON
Summary
Dynamic General Manager with a track record in enhancing team capabilities, streamlining operations, and ensuring customer satisfaction. Expertise in staff management, inventory control, and community outreach drives impactful results.
Overview
2026
2026
years of professional experience
Work History
General Manager
Horse Shoe Cafe
Benson, AZ
08.2024 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed training programs for staff, enhancing team capabilities and service quality.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, informing menu updates and promotions.
- Coordinated events and special promotions, increasing customer engagement and foot traffic.
- Established standard operating procedures, improving workflow consistency across departments.
- Built strong relationships with suppliers to negotiate favorable terms and enhance product offerings.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Assistant Manager
NAPA Auto Parts - Genuine Parts
Benson, AZ
2022 - 2024
- Assisted in managing inventory levels, ensuring timely restocking of essential auto parts.
- Coordinated daily operations to enhance team efficiency and customer satisfaction.
- Supported staff training initiatives, fostering a knowledgeable and skilled workforce.
- Implemented process improvements that streamlined workflow and reduced errors.
- Oversaw customer service operations, resolving issues to maintain high satisfaction rates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Kitchen Manager
Ok Cafe
Tombstone, AZ
2021 - 2022
- Managed kitchen operations, ensuring compliance with health and safety regulations.
- Oversaw inventory management, optimizing stock levels to reduce waste.
- Trained and mentored kitchen staff on food preparation techniques and safety standards.
- Developed and implemented efficient workflow processes to enhance productivity.
- Collaborated with suppliers to ensure timely delivery of quality ingredients.
- Streamlined food preparation methods, resulting in faster service times and improved customer satisfaction.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
Education
High School Diploma -
Benson High School
Benson, AZ1999
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff management
- Staff training
- Inventory control
- Employee scheduling
- Purchasing
- Community outreach
Timeline
General Manager
Horse Shoe Cafe
08.2024 - Current
Assistant Manager
NAPA Auto Parts - Genuine Parts
2022 - 2024
Kitchen Manager
Ok Cafe
2021 - 2022
High School Diploma -
Benson High School