Daniel Garcia

IT Administrator | Radio Technician & Operator

US Navy

04.2016 - 11.2023

Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
Maintained accurate documentation of messages transmitted and received.
Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
Put together and configured antennas, power sources and other equipment to establish communications.
Followed schedules and procedures for changing frequencies and cryptographic codes.
Completed inspections, followed maintenance schedules and completed repairs.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop and customer demands.
Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
Served as role model for mentees by demonstrating strong values and ethical standards.
Mentored new hires, resulting in stronger staff development and increased productivity.