Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Garcia

Phoenix,AZ

Summary

Customer-focused professional with successful Seven-year career in high end retail sector. Dynamic successful applying communication and customer service in busy business environment.

Overview

10
10
years of professional experience

Work History

Showroom Manager

Alyshaan Fine Rugs
03.2021 - Current
  • Generated personal sales to meet or exceed established sales goals.
  • Provided prompt, courteous service to every individual entering showroom.
  • Set goals for showroom employees and provided support and motivation to help each achieve true potential.
  • Drove employee engagement and guest experience through coaching, training and development.
  • Supervised inventory and placed orders to replenish low running supplies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed custom projects by completing initial quotes, design and sample requests.

Subcontractor

Self-employeed
08.2017 - 03.2021
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with general contractor on completion of punchlist tasks.
  • Worked closely with homeowners to ascertain specifics of project.
  • Supervised additional subcontractors and craftsmen.

Porter

Alyshaan Fine Rugs
08.2013 - 08.2017
  • Communicated with coworkers and managers about completed duties.
  • Performed cleaning and maintenance duties as directed.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Delivered guest messages quickly and correctly, maintaining information confidentiality.

Education

High School Diploma -

Mountain View High School
Mesa, AZ

Skills

  • Interpersonal and Written Communication
  • Event Planning
  • Client Rapport
  • Staff Meetings
  • Client Relationships
  • Showroom Setup
  • Customer Service
  • Employee Development

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Showroom Manager

Alyshaan Fine Rugs
03.2021 - Current

Subcontractor

Self-employeed
08.2017 - 03.2021

Porter

Alyshaan Fine Rugs
08.2013 - 08.2017

High School Diploma -

Mountain View High School

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Daniel Garcia