Daniel Gerlach
Mesa,AZ
Summary
Encouraging team member and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer service and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance my learning experience and boost performance.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Amazon
10.2023 - Current
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed records of deliveries and money received from customers.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Manager
IHOP
05.2022 - 03.2023
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cross-trained existing employees to maximize team agility and performance.
Cook
Legacy Retirement Home
03.2021 - 12.2021
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Prepared and served various food items in fast-paced [Type] environment.
- Planned menus for different events, seasons and customer requests.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
High School Diploma -
Red Mountain High School
Mesa, AZ05.2019
Construction -
Evit
Mesa, AZ05.2019
Skills
- Team Player
- Coachable
- Ability to Lift 50 Pounds
- Cash Handling
- Documentation And Reporting
- GPS Operation
- Communication and Interpersonal Skills
- Attention to Detail
- Stocking and Inventory
- Time management skills
- Customer Service
- Safe Driving Record
Timeline
Delivery Driver
Amazon
10.2023 - Current
Manager
IHOP
05.2022 - 03.2023
Cook
Legacy Retirement Home
03.2021 - 12.2021
High School Diploma -
Red Mountain High School
Construction -
Evit