Daniel Gonzalez
Nolasco
Orlando,Florida
Summary
A system engineer with hands-one experience in all levels of testing, including performance,functional, integration, system, and user acceptance.
Trusted Network Security Engineer with more 4 years protecting companies against bad actors who disrupt business operations.
Contribute with my knowledge in the organization and application in the area of Information Security and Cybersecurity, whose main functions are to ensure that the organization's strategies are aligned
with information technologies
Overview
10
10
years of professional experience
8
8
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
IT Technical Support
Data Credit
03.2014 - 12.2016
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Monitored system performance to identify potential issues.
- Configured and tested new software and hardware.
- Created user accounts and assigned permissions.
- Used ticketing systems to manage and process support actions and requests.
- Documented support interactions for future reference.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
Network Support Engineer
Supreme Electoral Court
01.2017 - 08.2019
- Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
- Designed and evaluated WAN and LAN connectivity technologies.
- Monitored network hardware operations to evaluate proper configuration.
- Performed network security design and integration duties.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Developed and maintained a knowledge base of common network issues, resolutions, and best practices to streamline the troubleshooting process for support team.
- Implemented network security measures to protect sensitive data and ensure business continuity for clients.
Cable Technician
Comcast
10.2019 - 08.2023
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Installed and configured new devices and system components.
Fiber Optic Technician
Conexa
11.2023 - Current
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Collaborated with team members to complete large-scale installation projects on time and within budget constraints.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Installed and configured new devices and system components.
- Coordinated installation of new users and relocations of existing users.
Education
Bachelor of Science - System Engineer
University APEC
Dominican Republic 03.2014 - 08.2018
M.D. - Cyber Security
Institute Technological of Santo Domingo (INTEC)
Dominican Republic 02.2019 - 07.2022
CompTIA CySA+ -
CompTIA Cybersecurity Analyst Current Student
05.2001 -
Skills
Wireshark
undefinedCertification
Cisco Certified Network Associate.
Timeline
Fiber Optic Technician
Conexa
11.2023 - Current
Cable Technician
Comcast
10.2019 - 08.2023
M.D. - Cyber Security
Institute Technological of Santo Domingo (INTEC)
02.2019 - 07.2022
English Immersion Program for competitiveness.
10-2018
ISACA Course of Cybersecurity..
06-2018
Diplomat in Cybersecurity and Cyber Defense.
02-2018
Network Support Engineer
Supreme Electoral Court
01.2017 - 08.2019
Cisco Certified Network Security.
10-2015
CompTIA Security+ 501.
06-2015
Cisco Certified Network Associate.
01-2015
IT Technical Support
Data Credit
03.2014 - 12.2016
Bachelor of Science - System Engineer
University APEC
03.2014 - 08.2018
CompTIA CySA+ -
CompTIA Cybersecurity Analyst Current Student
05.2001 -
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