Daniel Gonzalez
West Haven
Summary
Results-driven Repair Technician with a proven track record at Mr. Shower Door, enhancing customer satisfaction through exceptional service and advanced troubleshooting skills. Adept at equipment repair and inventory oversight, I consistently maintained high-quality standards and efficient operations, demonstrating strong teamwork and problem-solving abilities in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Repair Technician
Mr.Shower Door
11.2021 - 11.2025
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Followed detailed repair and maintenance procedures for consumer products.
- Collaborated with team members to complete complex repairs and improve overall service quality.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Customer service skills
- Delivered parts etc.
Grocery Stocker
Whole Foods
01.2020 - 10.2021
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
Education
High School Diploma -
Aces High
Hamden, CT06.2000
Skills
- Customer service
- Mechanical skills
- Safety requirements
- Equipment Repair
- Transportation safety
- Invoice verification
- Safety management
- Following safety practices
- Inventory oversight
- Customer relations
- Worksite preparation
- Teamwork
- Routine maintenance
- Problem-solving
- Time management
- Attention to detail
- Computer skills
- Organizational skills
Timeline
Repair Technician
Mr.Shower Door
11.2021 - 11.2025
Grocery Stocker
Whole Foods
01.2020 - 10.2021
High School Diploma -
Aces High
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