Daniel Gonzalez
Tulare,California
Summary
Detail-oriented Customer Success Coordinator with a focus on delivering exceptional service. Known for managing and ensuring timely equipment delivery, contributing to overall operational excellence and client satisfaction. I am an experienced and encouraging team leader that is driven by results. Excellent problem-solving and conflict-management skills gained over 12-years while leading my peers in multiple sport and academic extravehicular activities.
Overview
1
1
year of professional experience
Work History
Customer Success and Service Delivery Manager
KDizzle Party Rentals
04.2025 - Current
- Managed customer onboarding to make sure customers had a smooth and positive experience
- Communicated with customers to make sure equipment was delivered on time and set up correctly.
- Checked equipment before and after each event to ensure it was clean, safe, and ready to use
- Shared customer feedback with management to help improve our service
- managed delivery schedules to ensure it arrived at the right place and on time.
- Inventory all equipment upon returns and ensured everything was placed in proper storage units
Education
No Degree - Business
Simpson University
Redding, CA05-2026
No Degree - General Studies
Reedley College
Reedley, CA04-2025
High School Diploma -
Mission Oak High School
Tulare, CA06-2024
Skills
- customer service
- equipment managing
- time management
- Organizational management
- team leadership
- communication skills
Timeline
Customer Success and Service Delivery Manager
KDizzle Party Rentals
04.2025 - Current
No Degree - Business
Simpson University
No Degree - General Studies
Reedley College
High School Diploma -
Mission Oak High School