Daniel Gorajczyk
Murrysville,PA
Summary
Highly detail-oriented and professional Branch Manager, successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Overview
10
10
years of professional experience
Work History
Banking Center Branch Manager
PNC
02.2021 - Current
- Exceeded Sales Goals for the Branch
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Resolved various issues impacting sales management and business operations.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Branch Manager
PNC
04.2017 - 02.2021
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Complied with regulatory guidelines and requirements.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendation.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Assistant Branch Manager
PNC
04.2014 - 04.2017
Education
Bachelor of Science - Finance
Arizona State University
Tempe06.1996
Skills
- Sales Professional
- Branch Operations Management
- Business Development
- Employee Development
- Relationship Building and Management
Timeline
Banking Center Branch Manager
PNC
02.2021 - Current
Branch Manager
PNC
04.2017 - 02.2021
Assistant Branch Manager
PNC
04.2014 - 04.2017
Bachelor of Science - Finance
Arizona State University