Daniel Graham
Riverside,CA
Summary
Highly motivated and results-oriented HVAC supervisor with over 20 years of supervisory experience. Proven track record of optimizing performance, reducing costs, and improving overall efficiency. Strong interpersonal and communication skills. Proficient in solving complex technical issues and implementing best solutions. Regularly making important emergency decisions on the spot that later turned out to be deemed best-case scenarios.
Overview
39
39
years of professional experience
1
1
Certification
Work History
HVAC+R Department Supervisor
LaSierra University
Riverside, CA
04.2010 - Current
- Trained, supervised, and evaluated staff to ensure high levels of customer service and productivity.
- Collaborated with management to monitor and analyze workplace practices, and identify opportunities for improvement.
- Resolved customer complaints and inquiries in a timely and professional manner, ensuring a positive student and staff experience.
- Evaluated, serviced, and repaired commercial equipment and provided technical support to my field technicians.
- Implemented and operated complex control systems.
- Evaluated contract proposals and made recommendations based on overall value and performance for the university.
On Call 24/7 for emergencies of any type involving all trades. - Emphasized safety on a daily basis.
Landscape Department Supervisor
LaSierra University
Riverside, CA
01.1997 - 04.2010
- With a staff of 6 staff grounds persons, plus students, maintained over 90 acres of campus, commercial, and residential landscapes.
- Improved morale and efficiency of existing landscape staff and student workers.
- Installed, programmed, and managed computerized irrigation control systems.
- Repaired irrigation systems, vehicles, and other equipment.
Performed pest control and kept program in compliance with state regulations. - Drew up job plans and specs, estimated costs, and generated various reports as requested.
Vocational Trainer/Supervisor
Ability Counts Inc.
Riverside, CA
02.1986 - 04.1997
- Starting with only one worker, I trained over 50 developmentally disabled adults to perform a variety of landscape-related jobs.
- Performed safety training and written record keeping in compliance with governmental laws and regulations.
- Implemented and supervised a pest control program to improve field productivity.
- Maintained equipment, including service and repair.
Education
Some College (No Degree) - Mechanical Engineering
LaSierra University
RiversideSkills
- Leadership skills
- Workflow Optimization
- Staff Supervision
- Inventory Management
- Customer Relations
- Problem-Solving
- Performance Improvement
- Workplace Safety
- Certified HVAC Technician
- Troubleshooting expertise
Certification
- EPA UNIVERSAL CERTIFICATION FOR HANDLING REFRIGERANTS
- NATE CERTIFIED AS AN AIRCONDITIONING AND REFRIGERATION TECHNICIAN
Timeline
HVAC+R Department Supervisor
LaSierra University
04.2010 - Current
Landscape Department Supervisor
LaSierra University
01.1997 - 04.2010
Vocational Trainer/Supervisor
Ability Counts Inc.
02.1986 - 04.1997
Some College (No Degree) - Mechanical Engineering
LaSierra University
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