Daniel Greathouse
Fruitland
Summary
Experienced hospitality and restaurant manager with 15+ years in full-service dining, team leadership, cost control, and guest satisfaction. Proven ability to lead high-volume operations, develop teams, manage labor and inventory, and maintain brand standards. Background includes both front-of-house and back-of-house operations, with a strong focus on training, productivity, and customer experience.
Overview
20
20
years of professional experience
2008
2008
years of post-secondary education
Work History
Manger
Red Lobster
Salt Lake City
01.2020 - Current
- Lead daily operations for a high-volume full-service restaurant
- Manage staffing, scheduling, payroll, and labor cost control
- Oversee inventory control, ordering, and food & beverage costs
- Coach, train, and develop hourly staff and supervisors
- Ensure compliance with food safety, cleanliness, and company standards
- Drive guest satisfaction, upselling, and sales performance
Manager
Johnny Carino's
Rogers
02.2011 - 12.2019
- Led a team of servers to enhance customer service efficiency, resulting in improved guest satisfaction scores.
- Implemented staff training programs that improved operational consistency and reduced service errors during peak hours.
- Developed and monitored performance metrics, ensuring adherence to quality standards and optimizing service delivery.
Host/Server/Bartender
Red Lobster
Tyler
06.2006 - 09.2009
- Delivered high-quality guest service across multiple front-of-house roles
- Handled cash, POS transactions, and bar service
- Supported team operations during high-volume shifts
Education
Cosmetology - Cosmetology
Aveda Institute
Dallas, TX 04.2010 - 04.2011
GED
Tyler, TXSkills
- Restaurant & Hospitality Management
- Team Leadership & Development
- Cost & Inventory Control
- Labor Scheduling & Payroll
- POS Systems & Cash Handling
- Food & Beverage Operations
- Guest Services & Customer Experience
- Sales, Upselling & Productivity Tracking
- Training, Coaching & Supervision
- Banquet & Event Service
- Time Management & Attention to Detail
- Microsoft Word
Timeline
Manger
Red Lobster
01.2020 - Current
Manager
Johnny Carino's
02.2011 - 12.2019
Cosmetology - Cosmetology
Aveda Institute
04.2010 - 04.2011
Host/Server/Bartender
Red Lobster
06.2006 - 09.2009
GED