Daniel Grigolo
Chattanooga,TN
Summary
Compassionate and bilingual healthcare professional originally from Brazil, residing in the United States since 2017. Fluent in both English and Portuguese, with a deep passion for patient care and healthcare service. Currently completing a nursing degree, bringing hands-on experience as a Nurse Technician and a strong background in customer service. Dedicated to delivering empathetic, culturally sensitive care and committed to continuous learning and growth in the nursing field.
Overview
6
6
years of professional experience
Work History
Student Nurse Technician
Erlanger Baroness Hospital
08.2024 - Current
- Developed strong therapeutic relationships with patients by demonstrating empathy and active listening skills during interactions.
- Exhibited excellent time management skills when prioritizing multiple tasks simultaneously under high-pressure situations.
- Participated in educational opportunities to continually improve nursing knowledge and enhance the quality of patient care provided.
- Improved patient comfort by performing vital signs monitoring and reporting any abnormalities to the nursing staff promptly.
- Maintained strict adherence to infection control protocols while assisting with various procedures, minimizing risks for patients and healthcare professionals alike.
- Assisted in the prevention of pressure ulcers through diligent repositioning of immobile patients every two hours.
- Applied evidence-based practices in delivering appropriate interventions according to individual patient needs.
- Maintained patient stability by checking vital signs and weight.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
Nurse Technician
CHI Memorial Hospital
06.2023 - 06.2024
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within the nursing unit.
Customer Service Associate
Lowe's
12.2018 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
Associate of Applied Science - Nursing
Chattanooga State Community College
Chattanooga, TN05-2025
Bachelor's Degree - Business Administration
Universidade De Passo Fundo
Brazil12-2005
Skills
- HIPAA compliance
- IV insertion
- Vital sign monitoring
- Clinical documentation
- Catheter management
- Infection control procedures
- Physical assessments
- Patient care
- Dressing assistance
- Health promotion
- Emergency response
- Catheter care
- CPR certification
- Direct patient care
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Student Nurse Technician
Erlanger Baroness Hospital
08.2024 - Current
Nurse Technician
CHI Memorial Hospital
06.2023 - 06.2024
Customer Service Associate
Lowe's
12.2018 - 06.2023
Associate of Applied Science - Nursing
Chattanooga State Community College
Bachelor's Degree - Business Administration
Universidade De Passo Fundo
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