Seasoned Leader with background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Kroger Fulfillment Center FC05
Dallas, TX
02.2022 - Current
Communicate with both staffing and employees to maintain and administer company policies.
Ensure that all safety measures are being encouraged during daily team meetings (huddles).
Consistently set goals, uplift, and develop planning for team members for a 10-hour shift.
Maintain the responsibility of managing operations when there is a need to step up and support any duty.
Developed a positive, open relationship with all team members within all departments.
Managed optimizing metrics of KPIs to hit target W2W in all departments.
Determined to achieve, or be coached to grow the operation, to develop hope with the right approach.
Issue coaching on accountability within the operation for attendance, performance, and other violations.
Production Manager
Amware Fulfillment
Dallas, TX
12.2019 - 02.2022
Pre-plan the daily schedule to meet production metrics and KPIs.
Train, coach, and mentor over 100 warehouse employees who report directly to me.
Good practices of P&L and budgeting for eight different customers on a monthly basis.
Great utilization of time tracking, production, timecard keeping, and safety walks.
Constantly making decisions, problem-solving, and prioritizing assignments daily.
Maintain a safe working environment by enforcing company policies of GMPs and 5s.
Manage the distribution and receiving operations by following up on tasks, and holding department members accountable.
Enjoy daily start-up meetings with the ops team to discuss Safety, Quality, and Production Goals.
Conduct site audits that abide by standards approved by OSHA and upper management.
Inventory Manager
DHL
DeSoto, TX
03.2016 - 12.2019
Monitor, analyze, and improve the efficiency of inbound and outbound operations.
Controls and maintains inventory accuracy.
Oversee the dispatch of LTL and FTL loads using DAT, Truckstop, and other load boards.
Manage WMS systems and process information with SAP and JDA.
Assist HR with recruiting, hiring, interviews, and orientation when necessary.
Oversee the management of inventory consolidation to ensure space availability.
Work with upper managers to determine missions and plan for short- and long-term goals.
Help promote a company culture that encourages top performance and high morale.
Support worker communication with the management team.
Education
Associate of Applied Science - Cyber Security
Google
Google
05-2025
Bachelor's - Computer Science
Strayer University
Dallas, TX
08.2016
Skills
Operations Mangement
Performance monitoring
Production
Productivity improvement specialist
Process improvements
Inventory Management
Cybersecurity
Programming
Data encryption
Network monitoring
Application security
Risk management
Cloud security
Problem-solving
Threat hunting
IP addressing
Certificate in computer applications programming
Online training tools
Interpersonal communication
Group and individual instruction
Learning styles
Presentations and demonstrations
Training initiatives
First aid
Certification
Cybersecurity
Data Analytics
IT Support
Lean Six Sigma Yellow Belt Certification
Lean Six Sigma Green Belt Certification.
Timeline
Operations Manager
Kroger Fulfillment Center FC05
02.2022 - Current
Production Manager
Amware Fulfillment
12.2019 - 02.2022
Inventory Manager
DHL
03.2016 - 12.2019
Cybersecurity
Data Analytics
IT Support
Lean Six Sigma Yellow Belt Certification
Lean Six Sigma Green Belt Certification.
Associate of Applied Science - Cyber Security
Google
Bachelor's - Computer Science
Strayer University
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