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Daniel Guillen
Miami,FL
Summary
I'm here to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm am also a well organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
1
1
Language
Work History
Rehabilitation Technician
Kendall Hand & Physical Therapy
Miami, FL
09.2021 - Current
- Helped develop care plans for patients with complex needs and assisted patients with using rehabilitation equipment.
- Encouraged and attended to patients' physical needs to facilitate and attain therapeutic goals.
- Implemented medical, behavioral and clinical team care plans and documented activities in medical systems.
- Communicated back to nurses and therapists regarding patient performance and condition.
- Established collaborative relationships with patients through consistent and meaningful communication
Library Student Assistant
Florida International University, MMC
Miami, FL
09.2019 - 07.2020
- Mitigated librarian workload by independently managing basic patron requests and locating materials.
- Showed patrons where to find library resources and collected equipment, reference pieces and other items.
- Kept library shelves and printed materials well-stocked and organized according to established system.
- Answered general questions in person, by phone and over email.
- Checked out and checked in items using library computer system.
- Communicated with other local and regional branches to locate materials for inter-library loans.
Medical Records Clerk
First Choice Neurology
South Miami, FL
01.2019 - 08.2019
- Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
- Maintained accuracy, completeness and security for medical records and health information.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Delivered charts to assigned areas of hospital by following established routing procedures.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Patient Scheduling Coordinator
Life Radiology
Miami, FL
08.2018 - 12.2018
- Confirmed patient appointments day before scheduled.
- Verified insurance coverage and obtained pre-authorizations.
- Checked patients in and out and collected payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Provided complete patient assessments and communicated with patients to understand medical histories.
Customer Service Associate
Publix Supermarket
Miami, FL
01.2013 - 07.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer requests for products, services and company information.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Lifted up to [Numbers] pounds at once and used forklift to move heavier loads.
- Set up new sales displays each week.
- Worked flexible schedule and extra shifts to meet business needs.
Front Office Clerk
Diaz, Reus & Targ LLP- International Law
Miami, FL
06.2017 - 09.2017
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelor of Science - Sociology And Anthropology
Florida International University
Miami, FL 08.2019 - 04.2019
Associate of Arts -
Miami Dade College
Miami, FL 08.2015 - 04.2019
Skills
Patient relations
Medical terminology knowledge
Procedure implementation
Patient care
Cleaning expertise
Dependable and Responsible
Software
Certification
First Aid/CPR Certified [Certification #00HM438]
Timeline
Rehabilitation Technician
Kendall Hand & Physical Therapy
09.2021 - Current
Library Student Assistant
Florida International University, MMC
09.2019 - 07.2020
Bachelor of Science - Sociology And Anthropology
Florida International University
08.2019 - 04.2019
Medical Records Clerk
First Choice Neurology
01.2019 - 08.2019
Patient Scheduling Coordinator
Life Radiology
08.2018 - 12.2018
Front Office Clerk
Diaz, Reus & Targ LLP- International Law
06.2017 - 09.2017
Associate of Arts -
Miami Dade College
08.2015 - 04.2019
Customer Service Associate
Publix Supermarket
01.2013 - 07.2018