Accomplished Program Analyst with a robust history at the United States Air Force, adept in data analytics and fostering strong relationships. Excelled in optimizing program operations and enhancing security protocols, demonstrating a keen analytical ability and effective communication. Proven track record in project coordination and employee training, achieving significant improvements in program efficiency and stakeholder satisfaction.
Overview
8
8
years of professional experience
Work History
Program Analyst
United States Air Force, USAF
Aurora, CO
06.2021 - Current
Developed and maintained a database of program information to track progress and identify areas for improvement.
Conducted research to evaluate current industry trends and best practices related to program development.
Coordinated with stakeholders to ensure that all aspects of the program are properly implemented according to established guidelines.
Provided technical support during the implementation phase by troubleshooting any issues that arise along the way.
Collaborated with other departments within the organization to develop strategies for optimizing program operations.
Created comprehensive documentation outlining procedures for each aspect of the program lifecycle from inception through completion.
Analyzed large datasets to identify trends, patterns and correlations for business insights.
Developed dashboards with Tableau to monitor key performance indicators.
Security Forces Flight Chief
USAF
Aurora, CO
10.2018 - 04.2021
Developed and implemented security plans to protect personnel, equipment, and facilities.
Identified training needs and provided guidance on security issues.
Conducted daily inspections of physical security measures to ensure compliance with regulations.
Provided technical advice on force protection measures for operations and exercises.
Planned and coordinated air base defense exercises to test the readiness of personnel and equipment.
Investigated incidents involving violations of Air Force instructions or directives related to security forces operations.
Responded rapidly to emergency situations requiring immediate action by Security Forces personnel.
Chief of Standardization and Evaluations
USAF
Aurora, CO
10.2016 - 10.2018
Developed and implemented standardization processes for the organization's evaluation methods.
Established criteria for evaluating employee performance, job satisfaction, and customer service levels.
Generated reports summarizing data collected from various surveys related to employee performance and customer service levels.
Created a comprehensive database of all standardized evaluation systems used by the organization.
Collaborated with departments across the organization to ensure consistency in evaluation practices.
Conducted periodic reviews of existing standards to identify areas of improvement or modification based on changing needs or regulations.
Education
Bachelor of Science - Business Entrepreneurship
Columbia College
Columbia, MO
06-2025
Skills
Proficient in software
Requirements gathering
Process mapping
Effective communication
Employee training
Analytical skills
Relationship building
Operations management
Data collection
Project coordination
Teamwork and collaboration
Self motivation
Adaptability and flexibility
Interpersonal skills
Excellent communication
Analyze data
Data analytics
Task prioritization
Accomplishments
Non-Supervisory Civilian of the Quarter Q1 & Q3 2022
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Aircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force BaseAircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force Base