Daniel Gutierrez
Winnetka,CA
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Punctual and efficient, known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
13
13
years of professional experience
Work History
Driver
United States Postal Service
01.2022 - Current
- Maintaining professional and friendly demeanor during deliveries to uphold company reputation.
- Improving customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Loading and securing items in trucks to avoid damage to parcels during delivery.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Manager
Ralphs Starbucks
01.2020 - 01.2022
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed and motivated employees to be productive and engaged in work.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Line Cook
Urban Plates
01.2017 - 01.2020
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Assistant Manager
Jimmy's Famous
01.2015 - 01.2017
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Manager
Bob's Big Boy
01.2012 - 01.2015
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
Chatsworth High School
01.2013
Skills
- Organization - keeping packages organized in delivery truck and when coming back to hub
- Safe Driving Practices - drivings safely to avoid injury and to deliver packages successfully and on time
- Delivery vehicles expertise - adaptable to different type if vehicles or trucks
- Order picking and processing - proficient order processing and delivery and organization
- Heavy Lifting - able to lift safely without injuries
- Safety Protocols - driving with safety while being efficient with time
Timeline
Driver
United States Postal Service
01.2022 - Current
Manager
Ralphs Starbucks
01.2020 - 01.2022
Line Cook
Urban Plates
01.2017 - 01.2020
Assistant Manager
Jimmy's Famous
01.2015 - 01.2017
Manager
Bob's Big Boy
01.2012 - 01.2015
High School Diploma -
Chatsworth High School
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