Daniel Gutierrez
STIIIZY
SIMI VALLEY,CA
1
Language
6
years of professional experience
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
General Manager of Operations
1 Year 2 Months- Led cross-functional teams in executing strategic initiatives to drive business growth and customer satisfaction.
- Implemented process improvements that streamlined inventory management and reduced operational costs.
- Directed daily operations to enhance workflow efficiency and productivity.
- Analyzed performance metrics to identify trends and develop action plans for continuous improvement.
- Mentored staff in best practices, fostering a culture of accountability and excellence within the team.
- Collaborated with leadership on budget planning and resource allocation to optimize operational performance.
- Oversaw compliance with industry regulations, ensuring operational standards met quality assurance requirements.
- Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Lead support
2 Years 2 Months- Performed opening and closing tasks to maintain daily operations. Assisted in managing store setup and closing procedures. Supported team in executing efficient operational transitions.
- Managed secure opening and closing procedures for store operations.
- Ensured cash handling accuracy and store security
- Implemented inventory management strategies to enhance operational efficiency.
- Supervise and support cashiers
- Ensure efficient checkout operations and adherence to policies
- Help achieve sales goals
- Managed inventory replenishment processes to maintain product availability. Oversaw display arrangement strategies to maximize customer engagement.
- Ensure accurate stock levels and timely replenishment
- Organize products efficiently
- Restocking and Display Setup:
- Set up attractive product displays to optimize sales
- Supported achievement of sales goals through effective cashier management
- Rewards Program Oversight:
- Track and manage the store's rewards program
- Facilitated customer participation in rewards program to enhance loyalty
- Achieve rewards program sales targets
- Coordinated delivery and stocking of inventory across multiple locations.
- Coordinate receipt and processing of trailer shipments
- Ensure accurate stock levels and timely stocking of inventory
- Furniture Deliveries and Sales:
- Oversee furniture deliveries and manage sales process
- Ensure customer satisfaction and timely order fulfillment
Gas station attendant
1 Year 4 Months- Provided excellent customer service, including refueling vehicles and filling propane tanks
- Operated POS systems, managing customer transactions efficiently
- Maintained fuel pumps, ensuring optimal operation of fueling equipment
- Managed inventory of fuel-related products and other store supplies
- Delivered excellent customer service by refueling vehicles and filling propane tanks accurately
- Performed opening and closing duties, ensuring operational readiness and security
- Operated fuel pumps and cash registers accurately, ensuring smooth transactions.
- Conducted routine equipment checks to ensure functionality and reported maintenance needs promptly.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained inventory of all saleable items.
Education
High School Diploma
Skills
Change management
Time management
Team collaboration.
Customer support
Issue resolution
Maintaining compliance
Problem-solving
Customer service
Process optimization
Policy implementation
Regulatory compliance
Leadership development
Languages
Spanish
Native or Bilingual
Timeline
General Manager of Operations
STIIIZY
06.2025 - CurrentRead More
Lead support
Big Lots
07.2022 - 09.2024Read More
Gas station attendant
Chevron
07.2020 - 11.2021Read More
Simi Institute
High School Diploma
Read More