Daniel Harper
Goleta,CA
Summary
Classrooms Services Manager at UCSB with a proven record for improving the quality of computer and A/V technology throughout UCSB’s departmental classrooms in the College of Letters and Science. I have experience in network troubleshooting and software deployment. I have thrived on building an efficient system for managing classroom technology and providing good service to those who use the technology.
Overview
13
13
years of professional experience
Work History
LSIT-Classroom Services Manager
UCSB
Santa Barbara, CA
01.2022 - Current
- Collaborated with departments in the College of Letters and Science to address classroom technology needs.
- Oversaw computer and A/V setups in approximately 140 departmental classrooms.
- Collaborated with LSIT Network Administrator to establish LSIT-AV network.
- Oversaw podium switches and maintained DHCP server configuration for LSIT-AV network.
- Completed the deployment of classroom Mac computers utilizing JAMF.
- Oversaw student workers designated to resolve classroom issues.
Intern - Physics Computing Systems
UCSB
Santa Barbara, CA
09.2021 - 01.2022
- Interned with Physics Department during final semester at Arizona State University.
- Set up computer labs and ensured software was up-to-date.
- Diagnosed and repaired computer hardware and software issues, and processed Return Merchandise Authorizations (RMAs) when required.
Plumber
Carroll Plumbing and Maintenance
Santa Barbara, CA
09.2012 - 08.2014
- Performed plumbing maintenance and repair services in residential and commercial spaces.
Education
Bachelor of Science - Information Technology
Arizona State University
Tempe, AZ12-2021
Skills
- Classroom technology
- Audio visual setup
- Network troubleshooting
- Hardware maintenance
- Software deployment
- Customer service
Timeline
LSIT-Classroom Services Manager
UCSB
01.2022 - Current
Intern - Physics Computing Systems
UCSB
09.2021 - 01.2022
Plumber
Carroll Plumbing and Maintenance
09.2012 - 08.2014
Bachelor of Science - Information Technology
Arizona State University
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