DANIEL HAUFF
Coeur D'Alene,ID
Summary
Detail-oriented professional with over 2 years of experience in dock construction, mechanical maintenance, and logistics. Skilled in equipment operation, repairs, and customer service, with a proven ability to manage operations efficiently and safely. Holds a Bachelor’s of Science in History, along with multiple technical certifications, demonstrating versatility and expertise across various fields.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dock Construction & Operations Specialist
R&R Northwest
04.2022 - Current
- Conducted cost estimates for new and existing structures.
- Ensured a safe and organized workspace, adhering to operational safety protocols.
- Cultivated strong relationships with clients by addressing needs and providing tailored solutions.
- Delivered exceptional customer service, leading to a loyal and satisfied customer base that encompasses an over 100 mile radius.
- Responded promptly to customer concerns, fostering repeat business through knowledgeable service.
- Kept clear and concise records for current and future projects.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
Seasonal Water Meter Reader
Kingston-Cataldo Water/Sewer district
05.2016 - 09.2022
- Responsible for accurate readings of water meters and repair and replacement of parts for over 400 customers
- Cleaning meter boxes and inspecting them for leaks and damage.
- Checking accuracy of meters against previous data and keeping detailed reports of inconsistencies.
- Checking for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
Delivery Specialist
RIVO Express
01.2022 - 04.2022
- Delivery of products using pallet jacks and driving 25-foot box trucks
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
- Coordinated consistent on-time deliveries of damage-free goods.
- Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.
- Assisted in warehouse operations for streamlined loading and unloading processes, increasing productivity levels.
- Verified load against delivery ticket before beginning every shift.
Seasonal Delivery Specialist
UPS, United Parcel Service
10.2021 - 01.2022
- Responsible for delivery of packages to businesses and private residences in a timely manner.
- Worked with road knowledge, GPS systems, and paper maps to navigate planned routes and make adjustments.
- Determined the quickest and safest routes for delivery by using effective planning and organizational skills.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Working overtime and weekends as needed to meet project goals.
- Operated light trucks to deliver loads as far as 50 miles from home location.
- Assisted in warehouse operations for streamlined loading and unloading processes, increasing productivity levels.
Marketing & Maintenance Specialist
Adventure Sport Rentals
05.2020 - 10.2021
- Developed and executed online advertising strategies, utilizing platforms such as Instagram and Facebook to effectively promote company operations, resulting in increased customer acquisition
- Managed approximately 50 calls, emails, and in-person inquiries per day from customers.
- Created innovative marketing campaigns to attract potential customers and enhance brand visibility
- Performed maintenance and repair tasks on ATVs, UTVs, motorcycles, and related equipment, including fabrication, wiring, body panel replacements, and suspension work
- Conducted thorough inspections and diagnostic testing on equipment, machinery, and components to identify defects and implement appropriate repairs
- Stayed up to date with industry trends and advancements through research, enabling the recommendation of new equipment and technologies to clients
- Generated detailed reports and documentation on mechanical systems and processes to ensure compliance and efficiency
Education
Bachelor of Science - History
Liberty University
Lynchburg, VA05.2022
Associate of Applied Science - Diesel Technology
North Idaho College
Coeur D'alene, ID05.2018
Workforce Training -
North Idaho College
Coeur D'alene, ID12.2014
Skills
- Communication - Successful working in team environments Experience with customer relations and marketing
- Computer - Moderate experience with Microsoft Word, Excel, Outlook, Google Suit, and Adobe Ad experience with Google Ads and other marketing platforms
- Technical writing - writing skills in academic and professional experience with WIX, WordPress, and Square space
- Management - Organizing and working efficiently with teams from different backgrounds
Certification
license/certifications Certification of Professional Welding – State of Idaho Certification of Diesel Technology – State of Idaho Flight Certificate- Level of Private Pilot (Tailwheel add-on) Scuba Diving- Level of Advanced Open Water + Nitrox Part 107 Drone Certification Driver’s License-State of Idaho with Motorcycle endorsement
Timeline
Dock Construction & Operations Specialist
R&R Northwest
04.2022 - Current
Delivery Specialist
RIVO Express
01.2022 - 04.2022
Seasonal Delivery Specialist
UPS, United Parcel Service
10.2021 - 01.2022
Marketing & Maintenance Specialist
Adventure Sport Rentals
05.2020 - 10.2021
Seasonal Water Meter Reader
Kingston-Cataldo Water/Sewer district
05.2016 - 09.2022
Bachelor of Science - History
Liberty University
Associate of Applied Science - Diesel Technology
North Idaho College
Workforce Training -
North Idaho College
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