Computer Technician
Advanced Dental Concepts
Crown Point, IN
06.2023 - 08.2023
- Assessed customer needs and provided advice on appropriate products or services.
- Provided technical support for client inquiries via telephone and email.
- Maintained accurate records of service calls in a database system.
- Performed basic network troubleshooting and maintenance activities.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Conducted regular maintenance checks to diagnose any potential issues before they arise.
- Trained users to operate and manage hardware and software.
- Supported users with fax machines, printers and other output devices to facilitate local connectivity requirements.
