Daniel Hayes
McDonough,GA
Summary
Experienced, customer-oriented store manager with a proven track record in retail operations, team leadership, and profitability strategies. Highly organized and adept at prioritizing tasks to achieve performance and productivity goals. Skilled in recruiting, training, developing, and managing store associates and assistant managers.
Overview
11
11
years of professional experience
Work History
Assistant Manager
GP Mobile
Lovejoy, GA
04.2024 - Current
- Conducted regular performance reviews for employees to identify areas of improvement.
- Created an Excel spreadsheet for tracking employee sales based on hourly goals.
- Assisted in the development of sales strategies to help employees hit their goals.
- Conducted Daily Inventory counts to insure merchandise was not missing
Retail Store Manager
GP Mobile
Phenix City, AL
08.2022 - 04.2023
- Recruited, trained, and managed a team of 8 employees.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Conducted weekly/monthly inventory counts.
- Followed up with Customer Satisfaction Surveys.
- Attended monthly performance review meetings.
- Brought the store from last in the District to the highest performing store in the region
Retail Store Manager
GP Mobile
Traveling Store Manager , GA
03.2021 - 08.2022
- Assisted struggling stores in Georgia.
- First assignment was Valdosta. The store had a complete turnover after the manager was fired. I was sent to hire and train a new crew, while also maintaining sales goals. Brought the sales to the top of the District.
- Next assignment was two locations in Macon. Brought each of the stores from the 3,000 rankings in Big 5 to under 1,000.
Sales Associate to Retail Store Manager
Spark Wireless/GP Mobile
Jonesboro, GA
12.2013 - 03.2022
- Started working for Spark Wireless in Jonesboro Ga in 2013.
- Transfered to Lovejoy and was promoted to Retail Assistant Manager
- Assisted stores throughout the Savannah Market after Spark merged with another company
- Promoted to Retail Store Manager in Sandy Plains
- Transferred to RSM in Atlanta at the Ansley location
- Transferred to RSM at McDonough.
- Was then given the opportunity to become a traveling manager and assist struggling stores.
Education
Associate of Arts - English
Gordon College
Barnesville05-2002
High School Diploma -
Mcintosh High School
Peachtree City, GA05-2000
Some College (No Degree) - Psychology
Georgia Southern University
Statesboro, GASome College (No Degree) - History Teacher Education
Clayton State University
Morrow, GASkills
- Recruiting and interviewing
- Operations Management
- Sales monitoring
- Product and service knowledge
- Task Delegation
- Employee Scheduling
Timeline
Assistant Manager
GP Mobile
04.2024 - Current
Retail Store Manager
GP Mobile
08.2022 - 04.2023
Retail Store Manager
GP Mobile
03.2021 - 08.2022
Sales Associate to Retail Store Manager
Spark Wireless/GP Mobile
12.2013 - 03.2022
Associate of Arts - English
Gordon College
High School Diploma -
Mcintosh High School
Some College (No Degree) - Psychology
Georgia Southern University
Some College (No Degree) - History Teacher Education
Clayton State University