Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Healy

Kissimmee

Summary

Hardworking employee bringing detail-oriented approach to customer satisfaction. Reliable individual possessing excellent communication skills and problem-solving strengths. Dedicated and experienced in stressful environments. Collaborative and focused team player skillful in communicating and translating customer requests.

Overview

6
6
years of professional experience

Work History

Cook

Disney Orlando
08.2021 - Current
  • Greeted customers and answered questions
  • Oversaw inventory
  • Greeted frequent visitors by name and explained new promotions
  • Asked customers about satisfaction and collected vital feedback
  • Participated in ongoing training to enhance job skills and knowledge

Customer Service Associate

Dunkin' Donuts Franchising
05.2020 - 05.2022
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.

Line Cook/Prep Cook

First House Pub
02.2019 - 08.2021
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables
  • Maintained a clean and sanitary work area by adhering to all safety standards
  • Assembled food orders according to recipes and instructions provided by chefs or supervisors
  • Followed proper food handling methods as outlined by health department guidelines
  • Monitored product freshness and rotation of ingredients to ensure quality standards were met
  • Stocked kitchen with necessary supplies, including food items, utensils, equipment and cleaning products
  • Assisted with menu item preparation including chopping vegetables, marinating meats and preparing sauces
  • Cleaned dishes, pots, pans and other kitchen equipment used during the day's operations
  • Measured ingredients accurately using scales or measuring cups and spoons prior to cooking meals
  • Assisted in determining daily specials based on seasonal availability of ingredients.

Food Runner/Busser

First House Pub
08.2018 - 02.2019
  • Delivering food to tables
  • Bagging to-go orders
  • Clearing tables
  • Bar backing
  • Kitchen prep

Education

High school diploma - Culinary Arts and Hospitality

Minuteman Regional High School
05.2020

Skills

  • Focused and Disciplined
  • Positive and Professionl
  • Quality service Assurance and Control
  • Product Promotion
  • Verbal Communication
  • Excellent People Skills
  • Time Management

Timeline

Cook

Disney Orlando
08.2021 - Current

Customer Service Associate

Dunkin' Donuts Franchising
05.2020 - 05.2022

Line Cook/Prep Cook

First House Pub
02.2019 - 08.2021

Food Runner/Busser

First House Pub
08.2018 - 02.2019

High school diploma - Culinary Arts and Hospitality

Minuteman Regional High School

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Daniel Healy