Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Paula Chitwood

Chappys Steakhouse
Ellery,IL
1
Language
38
years of professional experience

Skilled cook with over 13 years of experience in food preparation, emphasizing attention to detail, team collaboration, and sanitation practices. Adept at creating high-quality dishes and enhancing customer satisfaction.

Work History

Cook

13 Years 6 Months
Chappys Steakhouse | 09.2010 - 03.2024
  • Prepared high-quality meats and vegetables, ensuring adherence to safety and sanitation standards.
  • Collaborated with kitchen staff to optimize food prep efficiency and streamline service during peak hours.
  • Developed new menu items based on seasonal ingredients, enhancing customer satisfaction and dining experience.
  • Trained junior cooks in food preparation techniques and kitchen equipment operation, fostering skill development.
  • Oversaw daily kitchen operations, maintaining consistency in food quality and presentation across all dishes.
  • Monitored food safety procedures, achieving compliance with health department regulations during inspections.
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Tasted, smelled, and pierced food with a fork to verify sufficient cooking.
  • Collaborated with management team to develop new menu items.
  • Trained new kitchen staff, ensuring they met the restaurant's high standards.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, and minimized risks to customers.

Janitorial Assistant

24 Years 7 Months
ABBCO JANITORIAL | 02.1986 - 09.2010
  • Maintained cleanliness and sanitation in assigned areas using industry-standard cleaning techniques.
  • Operated and maintained cleaning equipment, ensuring optimal performance and safety.
  • Implemented efficient workflow processes to enhance productivity within the janitorial team.
  • Assisted in training new staff on proper cleaning protocols and safety procedures.
  • Developed and maintained inventory of cleaning supplies, ensuring adequate stock levels at all times.
  • Responded promptly to emergency clean-up requests, demonstrating adaptability in high-pressure situations.
  • Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
  • Improved overall appearance of the facility with thorough dusting and polishing procedures.
  • Maintained a healthy environment by disinfecting surfaces and removing trash daily.
  • Promoted safety by promptly addressing spills and other potential hazards.
  • Collaborated effectively with staff to accommodate special event setups and teardowns, ensuring a seamless experience for guests.
  • Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
  • Assisted in the training of new janitorial assistants on department policies, procedures, and safe work practices.
  • Managed time efficiently while adhering to a strict schedule of daily, weekly, and monthly cleaning tasks to keep facilities looking their best at all times.
  • Increased customer satisfaction by consistently maintaining restrooms in pristine condition.
  • Provided exceptional customer service to all facility visitors by promptly addressing their needs or directing them to the appropriate staff member for assistance.
  • Complied with all applicable regulations regarding sanitation practices, which contributed to passing routine health inspections.
  • Preserved the lifespan of flooring material through proper care, including waxing and buffing as needed.
  • Improved restroom sanitation, receiving positive feedback from building occupants.
  • Ensured cleanliness and sanitation of office spaces, leading to a healthier work environment for all employees.
  • Implemented detailed cleaning checklist, improving thoroughness of cleaning tasks.
  • Promoted a safe environment by promptly addressing spills and potential hazards.
  • Enhanced team productivity with the introduction of rotating cleaning schedule.
  • Streamlined cleaning processes, reducing time spent on routine tasks.
  • Supported event setups and breakdowns, ensuring smooth operation of company functions.
  • Maintained exterior cleanliness, contributing to positive first impression for visitors.

Education

High School Diploma

Edward’s County High | Albion,Il

Skills

Food preparation
Culinary techniques
Kitchen cleanliness
Sanitation
Sanitation practices
Food safety procedures
Food waste reduction
Food presentation
Sautéing methods
Precision cutting
Food safety
Menu planning
Workspace maintenance
Event catering
Food safety
Frying
Grilling
Sustainability practices
Operational efficiency
Visual food design
Event catering
Order accuracy
Sauce preparation
Cleaning and organization
Event catering
Nutritional knowledge
Large-scale cooking
Performance optimization
Event catering
Problem-solving
Ingredient pairing
Baking techniques
Team collaboration
Team collaboration
Focused and disciplined
Team collaboration
Food storage
Temperature control
[Type] cooking
Focused discipline
Team synergy

Languages

English
Full Professional

Timeline

Cook

Chappys Steakhouse
09.2010 - 03.2024Read More

Janitorial Assistant

ABBCO JANITORIAL
02.1986 - 09.2010Read More

Edward’s County High

High School Diploma
Read More
Paula Chitwood