Daniel Henderson
Columbus,OH
Summary
Versatile Field Service Technician with a proven track record at IEM, adept in safety assessment and fault diagnosis. Skilled in cultivating positive relationships and applying innovative solutions to enhance efficiency. Demonstrated leadership in supervising teams and mentoring peers, significantly improving operational standards.
Overview
13
13
years of professional experience
Work History
Field Service Technician
IEM
01.2023 - 12.2026
- Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and switch gear.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Technician
Hilscher-Clarke Electric
01.2020 - 01.2024
- Designed and evaluated WAN and LAN connectivity technologies.
- Monitored network hardware operations to evaluate proper configuration.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Identified and reported problem devices and replaced defective parts.
- Dressed and labeled cables for easy identification and traceability.
- Planned, assigned, scheduled and supervised work of power linesmen, electricians and other assisting personnel.
- Oversaw installation, maintenance and repair of power lines, electrical systems, fixtures and appliances.
- Oversaw control room modification work conducted by electricians, ensuring compliance with safety guidelines, scope of work and reporting requirements.
- Supervised crew of electricians and maintained safe, efficient and structured work environment.
- Monitored employees to enforce safety and work performance standards.
- Trained and mentored subordinates on complex procedures and industry best practices.
Technician
The Superior Group
01.2014 - 12.2019
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Identified and reported problem devices and replaced defective parts.
- Dressed and labeled cables for easy identification and traceability.
- Installed and managed structured cabling infrastructure.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
Education
Apprentice Progam - Electrical
Columbus State Community College
Columbus, OH01-2027
GED -
Westerville North High School
Westerville, OH07-2009
Skills
- Safety assessment
- Fault diagnosis
- Customer training
- Tool management
Timeline
Field Service Technician
IEM
01.2023 - 12.2026
Technician
Hilscher-Clarke Electric
01.2020 - 01.2024
Technician
The Superior Group
01.2014 - 12.2019
Apprentice Progam - Electrical
Columbus State Community College
GED -
Westerville North High School
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