Daniel Henry
Ocala,Fl
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Honey Baked Ham and Cafe
05.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Currently Enrolled - Graphic Design
College of Central Florida
Ocala, FLElectrician
Marion Technical College
Ocala, FLSkills
Skills Souls Harbor
I'm involved in Media and Sound
2 years
Timeline
Customer Service Representative
Honey Baked Ham and Cafe
05.2022 - Current
Electrician
Marion Technical College
Currently Enrolled - Graphic Design
College of Central Florida
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