Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
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Daniel Hernandez

Vancouver

Summary

Dynamic and seasoned professional with a proven track record at Ilani Casino, excelling in cocktail preparation and customer service. Spearheaded menu design and enhanced bar service standards, demonstrating exceptional inventory management and regulatory compliance. Renowned for fostering continuous learning at Red Robin, significantly improving team performance and guest satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Ilani Casino
Ridgefield
01.2022 - 01.2025
  • Engaged in pleasant dialogue to enhance bar patrons' experience.
  • Crafted cocktails utilizing established bar recipes.
  • Ensured delivery of high-standard services through teamwork.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Server Trainer

Red Robin
Battleground
05.2020 - 01.2022
  • Advocated for a culture of continuous learning and development, recommending advanced training opportunities for seasoned servers.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Provided ongoing coaching and feedback to new servers, facilitating a smooth transition to their roles.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.

Education

Bachelor of Science - Mechanical Engineering

Washington State University
Vancouver, WA

Skills

  • Cocktail preparation
  • Inventory management
  • Regulatory compliance
  • Customer service
  • Menu design
  • Sanitation practices

Affiliations

  • Photography
  • Automotive Enthusiast

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Food Handler's Permit
  • WA MAST Class 12

References

References available upon request.

Timeline

Bartender

Ilani Casino
01.2022 - 01.2025

Server Trainer

Red Robin
05.2020 - 01.2022

Bachelor of Science - Mechanical Engineering

Washington State University

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Daniel Hernandez