Daniel Herrera
Irvine,CA
Summary
Proven leader in the bartending industry, adept at mixology and staff development, significantly increased sales at JW Marriott Hotel by innovating the cocktail menu and training staff. Excelled in customer service and team leadership, ensuring high standards and efficiency. Expert in inventory management and mentoring, fostering a culture of continuous improvement and excellence.
Overview
12
12
years of professional experience
Work History
Bartender/Trainer
JW Marriott Hotel
02.2020 - Current
- demonstrated exceptional bartending skills, creating innovative cocktails and delivering top notch service.
- Played a pivotal role in training new bartenders, instilling the hotel's service standards and beverage knowledge.
- Collaborated with the bar management team to design and update the cocktail menu, leading to increased sales.
- Continually adapted to evolving guest preferences and industry trends to provide a memorable experience.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
Bartender/Trainer/Manager
Wood Ranch BBQ
02.2019 - 05.2022
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw daily bar operations, including staff scheduling, inventory control, and quality assurance.
- Collaborated with the management team to develop and implement strategies to improve bar profitability.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Promoted a culture of teamwork among bartenders by organizing regular collaboration meetings and fostering open communication channels.
- Assisted in hiring top talent for the bar team by participating in candidate interviews and evaluating potential hires based on aptitude and fit within company culture.
Bartender/Trainer/Manager
TGI Fridays
11.2012 - 10.2019
- Excellently served a diverse clientele by mixing and crafting a wide variety of cocktails and beverages.
- Conducted comprehensive training programs for new bartenders, ensuring adherence to company standards.
- Assisted in inventory management, reducing waste and optimizing stock levels.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Contributed to the development of bartender training manuals, ensuring comprehensive materials were available for onboarding new hires.
- Conducted regular performance reviews with bartenders, setting performance targets and providing constructive feedback for continuous improvement.
Education
High School Diploma -
Saddleback High School
Santa Ana, CA06.2003
Skills
- Bartending and mixology expertise
- Staff training and development
- Inventory management
- Customer service excellence
- Menu development
- Team Leadership
- Time Management
- Problem-solving
- Excellent communication skills
- Mentoring abilities
Timeline
Bartender/Trainer
JW Marriott Hotel
02.2020 - Current
Bartender/Trainer/Manager
Wood Ranch BBQ
02.2019 - 05.2022
Bartender/Trainer/Manager
TGI Fridays
11.2012 - 10.2019
High School Diploma -
Saddleback High School
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