Daniel Herrera
Shorewood,IL
Summary
Hardworking and Reliable Officer with extensive experience in local community settings, excelling in incident management and crisis intervention. Proven track record in enhancing community safety through effective patrol supervision and conflict resolution. Skilled in criminal investigation and reporting, fostering a secure environment while mentoring team members to achieve operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Edwards Hospital
Naperville, Illinois
08.2025 - Current
- Conducted thorough and unpredictable patrols of hospital grounds to ensure safety and security.
- Maintained order by managing visitors, staff, and property effectively.
- Addressed emergencies and incidents promptly to minimize impact.
- Provided assistance to patients and visitors regarding safety-related concerns.
- Documented incidents, accidents, and safety hazards in detailed reports.
- Enforced compliance with all safety regulations and security protocols.
- Collaborated with law enforcement and public safety officers to enhance security measures.
- Participated in safety training programs to remain informed on procedures.
Police Sergeant, Patrol
Lombard Police Department
Lombard, IL
05.2016 - 06.2025
- Supervised and mentored sworn and non-sworn personnel during daily patrol operations, ensuring adherence to departmental policies.
- Managed critical incidents by coordinating personnel, equipment, and resources for safe resolutions.
- Conducted performance evaluations, coaching, and providing guidance to enhance accountability and operational effectiveness.
- Reviewed and approved investigative reports and use-of-force documentation for accuracy and legal sufficiency.
- Led shift briefings, assigned calls for service, and oversaw staffing and resource allocation.
- Investigated complaints and internal matters, preparing detailed findings and recommendations for review.
- Coordinated interagency operations while collaborating with community stakeholders to support public safety initiatives.
- Responded to complex incidents, conducting investigations and preparing comprehensive reports focused on de-escalation and risk assessment.
Police Patrol Officer
Willowbrook Police Department
Willowbrook, IL
09.2015 - 05.2016
- Deterred illegal activity through regular patrols of assigned areas.
- Enforced laws and regulations, contributing to a safer community.
- Responded swiftly to emergency calls, prioritizing public safety.
- Investigated accidents and crimes, compiling detailed reports.
- Issued traffic violation citations to enforce compliance.
Associate Store Manager
MC Sports
Joliet, IL
03.2011 - 09.2015
- Resolved customer concerns promptly to enhance customer satisfaction.
- Managed daily store operations, including cash handling and opening/closing procedures.
- Recruited, trained, and supervised new employees to ensure optimal performance.
- Created weekly work schedules for staff to optimize resource allocation.
- Organized promotional events to boost product awareness and sales.
- Implemented theft prevention strategies, contributing to loss reduction efforts.
- Maintained compliance with corporate standards through effective merchandising practices.
- Monitored staff adherence to established customer service standards.
Education
Bachelor of Arts - Criminal Justice And Psychology
Lewis University
05-2014
Supervision of Police Personal -
Northwestern University
11-2023
Skills
- Incident management and compliance
- Criminal investigation and reporting
- Crisis intervention and de-escalation
- Community policing and training
- Patrol supervision and conflict resolution
- Mentoring and coaching
- Problem-solving expertise
- Investigative techniques
- Analytical capabilities
- Organizational skills
Accomplishments
- DuPage County 100 Club Award of Valor Recipient
- VFW Law Enforcement Award Recipient
- Lombard Police Department Medal of Valor Recipient
Education and Training
other,other
Certification
- CPR & First Aid Certified
- Americal Red Cross 2025
Languages
Spanish
Timeline
Public Safety Officer
Edwards Hospital
08.2025 - Current
Police Sergeant, Patrol
Lombard Police Department
05.2016 - 06.2025
Police Patrol Officer
Willowbrook Police Department
09.2015 - 05.2016
Associate Store Manager
MC Sports
03.2011 - 09.2015
Bachelor of Arts - Criminal Justice And Psychology
Lewis University
Supervision of Police Personal -
Northwestern University