Daniel Hill

• Coordinated daily store operations to maintain inventory accuracy and service readiness.
• Supervised associates, scheduled coverage, and reinforced operational procedures.
• Monitored merchandise flow from receiving through floor replenishment for timely execution.
• Trained team members on safety, loss prevention, and backroom organization standards.
• Resolved customer and associate issues by applying company policies and store priorities.
• Reviewed stock levels and partnered with leadership to support replenishment decisions.
• Streamlined workflow across departments to improve task completion and operational consistency.
• Ensured compliance with POS processes, merchandising standards, and asset protection practices.
• Coordinated with General Manager in different operational issues and promotional activities.
• Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
• Implemented safety protocols to maintain a secure work environment for employees.
• Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.

Basically everything on the outside of the boat.

• Supervised night operations to ensure smooth store functionality.
• Managed team schedules and assigned tasks for efficient workflow.
• Trained staff on customer service standards and product knowledge.
• Conducted inventory checks and restocked shelves as needed.
• Resolved customer inquiries and complaints promptly during shifts.
• Ensured compliance with health and safety regulations in the store.
• Implemented store policies and procedures for nightly operations.
• Collaborated with management on staffing needs and team performance.
• Developed strategies to increase customer satisfaction and loyalty.
• Managed communication between front desk staff and other departments regarding customer requests or complaints.
• Checked out departing guests efficiently while providing helpful information about their stay experience.
• Resolved conflicts among customers, employees, and management personnel when necessary.
• Coordinated with housekeeping staff to provide timely restocking of supplies in guest rooms.
• Monitored the security of the premises throughout the shift and took appropriate action when needed.
• Responded quickly to emergency situations by taking appropriate action according to established protocols.
• Investigated customer complaints or discrepancies with billing statements in a professional manner.
• Provided support to other departments as required during peak periods or special events.

• Supervised daily operations of online sales and inventory management.
• Trained staff on e-commerce platforms and customer service protocols.
• Coordinated product listings and promotions on the company website.
• Managed order processing and fulfillment to ensure timely delivery.
• Analyzed customer feedback to improve user experience and engagement.
• Developed strategies to enhance online visibility and sales performance.
• Collaborated with marketing teams to align campaigns with e-commerce goals.
• Created reports to analyze website performance, customer behavior, and other metrics related to e-commerce activities.

• Analyzed housing markets and identified potential buyers.
• Negotiated between sellers and buyers over property prices and settlement deals.
• Reconciled funds received and disbursed for property transactions.
• Generated lists of for-sale properties.
• Showed residential properties and explained features, value and benefits of available homes.
• Guided clients through buying and selling residential properties in competitive markets.
• Conducted market analysis to determine property values and investment potential.
• Negotiated contracts and facilitated transactions between buyers and sellers.
• Collaborated with mortgage lenders to secure financing options for clients.
• Developed marketing strategies to promote listings through various channels.
• Advised clients on property improvements to enhance marketability and value.
• Managed client relationships to ensure satisfaction throughout the transaction process.

• Lead digital e-commerce lead for 3 locations(Mukilteo, Bellevue, and University Village).
• Manage and successfully set up and maintain e-commerce department by hiring, scheduling and maintaining a flow of business based on the needs of the operation.
• Be available for support and help for other locations.
• Deligate and successful meet pickup deadlines.
• Oversee and double check quality of products in order.
• Training and troubleshooting problems as a group by taking calls from any location.
• Organize weekly meetings and focus on customer comments in order to make things better for the customer.
• Help develop and tech shopping techniques in order to fulfill orders in a timely manner.
• Organize and hold weekly meetings to report earnings and to learn from our mistakes and build on our successes.

• Maintaining a clean and organized grocery store inside and out by overseeing all departments and communicating with my staff.
• Managing and effectively operate the front end(check stands) and a break schedule.
• Communicate and deligate nightly tasks to the incoming freight crew.
• Responsible for nightly quality walks and department checks for proper temperature logs/cooler temperatures and till drops from applicable departments, Maintaining and making fresh product for sales case.
• Learning how to cut meat for single serve packaging.
• Cleanup and closing department at the end of the day, cleaning all knives, saws and equipment.
• Stocking freight and creating fresh date reports.

• Product presentation sales.
• Product presentations inside Costco and Sam's Club wherehouse.
• Public presentation of products and sales of "infomercial" products.

• Store Manager for TMG Management Services.
• Responsible for all store operations and overseeing all budgets in order to maintain a 10% per month growth rate.
• Planning and leading weekly meeting with department leads to be sure we are as successful as we set out to be.
• Ordering for major events as well as coordinating weekly events with other businesses in the area.
• Ensure all freight and shipments are accurate and put out to the shelf.
• Developing and maintaining relationships with our non profit partner and inside the community to ensure our store was a success.
• Responsible for all hiring and interviews for all departments and thier positions.
• Maintained great than 10% monthly(averaged 14%) business growth compared to the same time last year.

• Closing Manager/Cashier/freight crew.
• Maintaining a break schedule.
• Making sure the store is stocked and ready for the next day.
• Helping other departments with needs to help close up for the day.
• Wine department experience with pairings as well as cocktail and spirit mixing knowledge.
• Checking temperatures on coolers and making sure temperature logs are filled out.
• Responsible for counting and balancing tills.
• Making sure the store is clear and locking the store for the night and setting the alarm.