Daniel Holliday
South Daytona,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
In Water Guide
Captain Mikes Swimming With The Manatees
Crystal River, FL
05.2020 - 08.2021
- Enhanced guest experience by providing informative and engaging guided tours.
- Developed customized tour itineraries for diverse groups, ensuring a memorable and enjoyable trip.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built strong relationships with local vendors, securing exclusive access to attractions for tour participants.
- Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
- Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
Education
No Degree - Welding Technologies
Daytona State College
Daytona Beach, FL05.2024
Skills
- Customer Service
- Physical Stamina
- Adaptability
- Social Perceptiveness
- Time Management
- Problem Solving
- Decision Making
- Attention to Detail
References
References available upon request.
Timeline
In Water Guide
Captain Mikes Swimming With The Manatees
05.2020 - 08.2021
No Degree - Welding Technologies
Daytona State College