Dedicated to building productive client relationships while also achieving demanding business targets. Exceptional communicator with an unsurpassed work ethic and resourceful nature.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Engineering Technician
Geo-Technology Associates, Inc
11.2020 - Current
GTA’s President’s Advisory Board
Project Management / Supervision
Collaborated with customers to gather requirements, provide project updates, and develop successful resolutions to diverse problems.
Construction site inspections (structural steel, asphalt, concrete, earthwork, geotechnical, retaining walls, site development), Construction engineering,
Daily Field Reporting (Physical paper and digital)
Mentored junior technicians to develop their skills and knowledge, fostering a culture of continuous learning and improvement.
Participated actively in team meetings to provide input on project direction, contributing valuable insights based on years of experience as a senior technician.
Owner
A & A Motorworks
01.2016 - 01.2020
Automotive Sales
Customer Service
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Discovered areas of improvement by generating quarterly operational and sales reports.
Carpenter
Wayne Brothers
08.2018 - 08.2019
Set forms, Pour and finish concrete
Operator-front loader, skid steer, and excavator
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Demonstrated close attention to detail to verify quality and accuracy of work.
Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
Measured materials to determine sizes and quantity required for construction project.
Service Advisor/Manager
Aguilar Total Auto Care
01.2010 - 01.2019
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Developed estimates by costing materials, supplies, and labor.
Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Maintained high customer satisfaction standards to meet or exceed targets.
Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Education
Keaton Education Academy
Thomasville, North Carolina
01.2016
Skills
Field Service Support
Customer Relations
Mechanical Systems
Client Relationship Management
Test equipment operation
Engineering Design
Quality control guidelines
Final inspections
Accomplishments
Collaborated with team of three advisors in the development of providing a language learning application to better the need of communication in the field.
Developed a portal within company software to better manage site information, and communicate with management,
Certification
ACI Field Technician , GTA Charlotte
APNGA Hazmat Gauge Operator, GTA Charlotte
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Engineering Technician
Geo-Technology Associates, Inc
11.2020 - Current
Carpenter
Wayne Brothers
08.2018 - 08.2019
Owner
A & A Motorworks
01.2016 - 01.2020
Service Advisor/Manager
Aguilar Total Auto Care
01.2010 - 01.2019
Keaton Education Academy
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